We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,651 reviews.
Excellent service, cannot fault, 10/10
19/02/14
Easy and efficient.
19/02/14
Very easy to organise and efficient also much cheaper than I had expected!
19/02/14
Please contact me ASAP!
19/02/14
No comment left by this customer.
19/02/14
I did find the process confusing, collection and delivery excellent
19/02/14
Very happy with your service, parcel arrived on time, happy to recommend !!
19/02/14
excellent service - door to door!
19/02/14
The service was very good ,i would say it could be made better by letting the customer know if the parcel will be pick up AM OR PM
19/02/14
no problems at all, thank you
19/02/14
Parcel was two days late and damaged on arrival.
19/02/14
good service, thank you
19/02/14
Very easy system, no hassles and cheap!
19/02/14
improved website and facility,
19/02/14
Parcel wasn't picked up when originally scheduled, then rebook took 4 days. I had paid for 24 hr delivery. Awful!
19/02/14
great prompt collection however ended up having to knock of money when parcel arrived customer complained of damage so dissapointed
19/02/14
Parcel should of been collected Friday 14th not collected until 15th. Then apparently tried to be delivered but no card left to say this.
19/02/14
No comment left by this customer.
19/02/14
Only the date was given for collection but no indication of time AM or PM wasted whole day waiting missed my morning class
19/02/14
No comment left by this customer.
19/02/14
No comment left by this customer.
19/02/14
Very good has usual thanks
19/02/14
I have used Parcel Monkey many times and have never been disappointed
19/02/14
First time of using Parcel Monkey , sent 2 parcels , both collected & delivered when advised, so very happy.
19/02/14
No comment left by this customer.
19/02/14
Parcel addressed to Italy was initially sent to Germany! There was a significant delay because of this.
19/02/14
Great service for a great price. Updates and tracking very accurate. Thank you and would highly recommend.
19/02/14
quick efficient
19/02/14
Parcel delivered tio completely wrong address/part of the country
19/02/14
No comment left by this customer.
19/02/14
Very good efficient service
19/02/14
No comment left by this customer.
19/02/14
very good service thanks dave barrett
19/02/14
Excellent as always, thanks
19/02/14
SAME DAY COLLECTIONS?
19/02/14
Very good on time thanks
19/02/14
would be helpfull to leave instructions for collection driver incase no one there
19/02/14
our parcel has not been picked up twice!!!!
19/02/14
brilliant as always. thank you very much!!
19/02/14
Very happy, no problems either end
19/02/14
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