We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
No comment left by this customer.
11/02/14
Item sent arrived damaged and unusable
11/02/14
No comment left by this customer.
11/02/14
Service just as described - promptly and tidily delivered. Can't ask for more. Thanks.
11/02/14
Easy to book and alwasy collected on time
11/02/14
very good thanks.
11/02/14
Great service
11/02/14
Parcel was not collected and no contact to say why or that i had to re book the collection
11/02/14
No comment left by this customer.
11/02/14
Waited in a whole day for Courier Courier who failed to collect item and then had to rebook and wait in whole of a second day for colletion
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
please can you start providing label, instead of customer having to print it
11/02/14
ghfh
11/02/14
very easy to use, parcel arrived safely - will use again!
11/02/14
service good but there are now cheaper places on the internet
11/02/14
Excellent service
11/02/14
Very good service but not the most trustworthy company in the event of a claim.
11/02/14
Post office refused to accept parcel. Their helpline refused to help as it was booked through you
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
Excellent service. Very happy!
11/02/14
Efficient service, fast collection and easy to deal with
11/02/14
Very good but the parcel was left on outside doorstep. Addresee has no idea who signed for it and was at risk of being stolen. not happy !
11/02/14
would like to be able to send several packages in same consigment without retyping same address
11/02/14
all OK
11/02/14
Picked up on time, delivered on time, best price available, thanks.
11/02/14
No comment left by this customer.
11/02/14
Excellent, quick and good value for money! Thank you
11/02/14
No comment left by this customer.
11/02/14
very efficient service.
11/02/14
No comment left by this customer.
11/02/14
Your website is easy to understand and follow, indicating choices clearly.
11/02/14
Collection was very late at 16.40
11/02/14
No comment left by this customer.
11/02/14
Picked up when they said and delivered before midday next day
11/02/14
No comment left by this customer.
11/02/14
good service and so easy.....thanks
11/02/14
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