We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,651 reviews.
no comment
22/02/14
Quick collection very pleased with service
22/02/14
no comment
22/02/14
Change nothing service was spot on excellent price a *** thanks
22/02/14
Parcel was picked up on schedule and delivered promptly. I was informed that the delivery agent was cheerful and polite.
22/02/14
no comment
22/02/14
I've complained twice and not had response. Parcel was day late and I'd arranged to be at home all day. My partner had to be off day after
22/02/14
Great service. Came when told and delivery was as expected. Very pleased and will use again .
22/02/14
came late afternoon and delivered to the other end of the country the following afternoon
22/02/14
no comment
22/02/14
no comment
22/02/14
Easy as a sender...good tracking facility...excellent service overall
22/02/14
Very good service, shame you dont insure antiques against damage I would use you all the time !!! but box arrived safe thank you
22/02/14
no comment
22/02/14
Really good thanks
22/02/14
Excellent service would deffo recommend
22/02/14
no comment
22/02/14
the courier lost my parcel!
22/02/14
no comment
22/02/14
Very good, although we sent six parcels, the pick up guy was only expecting one
22/02/14
no comment
22/02/14
Brillant service much more helpful than the royail mail website . easy to understand
22/02/14
Perhaps schedule time slots for pick up, i.e. am or pm pick up which the driver can update once he's in area for example pick up in hour
22/02/14
An indication of collection time would be great.
21/02/14
Very pleased,many thanks hilary
21/02/14
if possible a time for pickup ie morning or afternoon
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
No problems :)
21/02/14
no comment
21/02/14
I was unsure how to track my parcel once it left the uk. but the service was very speedy and all arrived perfectly. thanks
21/02/14
Wonderful service! Precise and accurate job! People very kind and they need only 4 days instead of 5! I'll use again next time i need! :D
21/02/14
Very good service,I will use again and again,thank you very much
21/02/14
no comment
21/02/14
I have been lucky, all my orders come or are delivered within 2 days sometimes the next day..JimT
21/02/14
excellent service. would use again
21/02/14
Date Time Location Tracking Event 20-02-2014 16:45 Delivery Agent - ITALY Parcel cannot be located 19-02-2014 15:08 Delivery Agent - ITALY R
21/02/14
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