We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
always reliable - thank you!
13/02/14
Fast and reliable
13/02/14
excellent service, would definitely use again
13/02/14
No comment left by this customer.
13/02/14
very efficient service, so easy thank you
13/02/14
No comment left by this customer.
13/02/14
service perfect and easy to use
13/02/14
No comment left by this customer.
13/02/14
No comment left by this customer.
13/02/14
Excellent service. Thank you.
13/02/14
Good that it was pick up but a 12 hour time slot is too big; if local could text to give a smaller window of collection time
13/02/14
no comment
13/02/14
no comment
13/02/14
Thank you!
13/02/14
no comment
13/02/14
no comment
13/02/14
collection of the parcel was a day late but then there was a tube strike so the roads around London must have been pretty clogged up.
13/02/14
parcel was collected on time by the courier and delivered on time I am well and truly satisfied however your tracking service needs sorting
13/02/14
thankyou excellent service
13/02/14
very efficient. thank you.
13/02/14
driver never turned up. although when checking tracking, it said '18.28 he tried to collect'
13/02/14
a good cheap deal with a well known reputable courier, I couldn't match anything like the price parcel monkey got for me
13/02/14
First time i used your service,and i was not happy at all.Very poor communication.
13/02/14
happy with delivery
13/02/14
option for am or pm pickup (at extra cost) would be great. Also in the comparison of courier the standard pick-up windows should be given.
13/02/14
very reliable at a low cost thank you
13/02/14
Seamless and quick. Thanks.
13/02/14
all worked as advertised!
13/02/14
no comment
13/02/14
Bad customer service
13/02/14
would have liked a more specific collection time, it's a problem having 8am to 6pm as you have to maybe wait in all day
13/02/14
no comment
13/02/14
Fast delivery
13/02/14
no comment
13/02/14
Excellent service, will be using again thank you!
13/02/14
Good little monkey
13/02/14
Fast and reliable service as usual.
12/02/14
no comment
12/02/14
very resonable price super fast pick up and delivery, 24hrs from lancs to kent , will be using again for sure
12/02/14
Might have said excellent only not picked till day after said would be
12/02/14
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