We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,651 reviews.
I was really impressed with the service. Clear instructions, cost-effective and speedy.
21/02/14
As always, Parcel Monkey are our weapon of choice for couriers... why?? Because their prices and service is second to none!
21/02/14
Payment was taken from card without permision after your website eas messing up
21/02/14
Very fast service. Delivery was made on time!
21/02/14
great service
21/02/14
no comment
20/02/14
no comment
20/02/14
excellent experience delivery was fast
20/02/14
Easy, efficient, good value and on time. Everything you need from a courier
20/02/14
no comment
20/02/14
no comment
20/02/14
Collected Just after midday and was very helpfull
20/02/14
My parcels have been thrown over a wall or left at the roadside and PM dont care, First time and Last!!!
20/02/14
Next day pick up,very quick delivery,picked up on Friday delivered in Japan on Tuesday,many thanks.
20/02/14
no comment
20/02/14
no comment
20/02/14
no comment
20/02/14
easy to organise, hassle free, parcel labels easy to print off etc, nice! would recommend
20/02/14
did what you said. good service
20/02/14
no comment
20/02/14
no comment
20/02/14
No comment left by this customer.
20/02/14
No comment left by this customer.
20/02/14
Everything was great and very smooth. No improvement needed
20/02/14
Great communication per pick up and super prompt delivery. Thanks. Recommend highly.
20/02/14
very pleased once again, thanks
20/02/14
No comment left by this customer.
20/02/14
i paid for next day delivery and it took 4 days to arrive, i tried to contact you but no reply not happy at all. i would like my money back.
20/02/14
fast efficient service. fair price and easy to use
20/02/14
The receipient was upset to receive the parcel damaged, the parcel was packed well and marked as Fragile, but still arrived damaged.
20/02/14
Fast delivery, quick pick-up after ordering
20/02/14
No comment left by this customer.
20/02/14
just one concern .you did not answer my email.but the delivery was ok.
20/02/14
Swift and efficient service
20/02/14
excellant, collected on time delivered on time
20/02/14
Consistent service and always happy to recommend
20/02/14
No comment left by this customer.
20/02/14
Arrived there after six days, not sure if this is typical.
20/02/14
Van Driver is brilliant. Really nice and helpful. Never let's us down! Good prices too :)
20/02/14
Citylink delivery worked well as usual, wouldn't touch Yodel though!
20/02/14
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