We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
No comment left by this customer.
12/02/14
Utterly pathetic service or lack of in this case
12/02/14
Fantastic service, Collected same day delivered early next day - what more could you want!
12/02/14
No comment left by this customer.
12/02/14
I paid for next day delivery to arrive on 4 Feb. The parcel has not yet arrived, 12 Feb 2014. Where is it?
12/02/14
fab service as always ....xx
12/02/14
Your words mean nothing! I want action - ie the parcel being delivered. It was promised this morning, not here again. Just phoned - they lie
12/02/14
If it is always as good as this - I'm in.
12/02/14
No comment left by this customer.
12/02/14
I am very impressed with your service, it will be a pleasure to do business with you again
12/02/14
Excellent
12/02/14
good service provided. Thankyou
12/02/14
good quick affordable service
12/02/14
Fast clean affordable delivery service many thanks.
12/02/14
Great service and excellent value
12/02/14
picked up and delivered exactly as described and price is very good too
12/02/14
Yet again let down by Courier. Failed to collect again on arranged day. Forced to look elsewhere for more reliable courier services.
12/02/14
No comment left by this customer.
12/02/14
very good, will be using the service again
12/02/14
The service i received was good. Collected when stated and delivered within 2 days to Germany. No problems at all. Many Thanks
12/02/14
No comment left by this customer.
12/02/14
I had to call in on the day of pick up because they were late. Turns out they had not assigned a van to me. If I hadn't called in???
12/02/14
I think you need to lower your prices a little
12/02/14
great service. couldnt fault it :-)
12/02/14
Good service. It would be useful to have a more accurate time for when a courier is due.
12/02/14
No comment left by this customer.
12/02/14
Fantastic service
12/02/14
the parcel was never picked up,someone was waiting in all day
12/02/14
No comment left by this customer.
12/02/14
Time slot (am or pm) would be helpful
12/02/14
Website doesn't work wel in each browser, keeps on giving UK when choosing country abroad from drop down menu
12/02/14
the only thing we would change or request would be a confirmation / proof of delivery once delivered to destination.
12/02/14
No comment left by this customer.
12/02/14
i am very happy with the service. thank you.
12/02/14
Parcel delivered to Barcelona promptly,,, excellent service.
12/02/14
excellent service as always, would thoroughly recommended using parcel monkey
12/02/14
Got collected a day after the informed date of collection via email only after me chasing. Also was on hold a lot. Over all ok service due
12/02/14
Really disappointed with the service. Will only use Citilink in future.
12/02/14
Need a contact phone number to make it good
12/02/14
No comment left by this customer.
12/02/14
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