We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Always easy to use and very reliable!
21/07/14
First time using service, very impressed
21/07/14
No comment left by this customer.
21/07/14
no comment
21/07/14
no comment
21/07/14
I can't find anything that you can improve on, fabulous service thank you :-)
21/07/14
Collected on time, delivered on time & in good order. Thank you!
21/07/14
Went with Parcelforce through your website and it was cheaper than Parcelforce directly :D. Thank you, will def check you first in future!
21/07/14
Everything went smoothly, no problems at all. Very happy with the price and service received.
21/07/14
My parcel was attempted to be delivered to the WRONG ADDRESS for 2 days. Recipient only got it by chasing the van to his next drop off.
21/07/14
Very happy with the service, nothing negative to add
21/07/14
no comment
21/07/14
All good and fast
21/07/14
Thank you excellent service, will definitely use again.
21/07/14
On-line booking very straight forward, will be using you again,
21/07/14
Great Service, the tracking could be updated faster, but it's only 12h behind.
21/07/14
The couried didn't turn up to collect the package. No notification, no show. Had to reschedule, so "next day" will be almost a week later.
21/07/14
no comment
21/07/14
we need to get a better time frame for the pick up
21/07/14
Parcel was picked up and delivered when they said it would the next day. A++
21/07/14
no comment
21/07/14
no comment
21/07/14
You were punctual and you delivered quickly and safely. Very pleased - I will use you next time.
21/07/14
no body came to pick parcel. waited 3 days. no number to contact parcel monkey. Rang Courier and rebook. .
21/07/14
Very Good Service.
21/07/14
Customer refused delivery due to extremely bad damage
21/07/14
very impressed with the driver,extremely polite and very helpful.Will use yourservices again if the need arisesThankyou
21/07/14
Parcel not picked up
21/07/14
no comment
21/07/14
no comment
21/07/14
so far so good
21/07/14
The parcel was supposed to be delivered on 16th July but wasnt delivered until 18th July-we paid for a next day service which wasnt witheld
21/07/14
no comment
21/07/14
no comment
21/07/14
not too happy on new layout when booking parcels in slow and means getting customers emails all time which not supplied with ebay
21/07/14
The service was quick and efficient from start to finish. Very easy.
21/07/14
No comment left by this customer.
21/07/14
Still have one parcel due for collection over a week late and no one has contacted about it
21/07/14
A morning or afternoon slot the day before collection/delivery would be good,or even in the morning if the due date, so no all day waiting!
21/07/14
Great service, parcel was collected early on the day requested.
21/07/14
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