We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
quick and easy.
08/08/14
VERY HAPPY WITH SERVICE
08/08/14
Good price, good service, thank you.
08/08/14
Fast & efficient - reasonable charges. Will use agaqin.
08/08/14
I wanted a parcel picked up from liverpool airport, and delivered to my home "It didn't happen"
08/08/14
no comment
08/08/14
I paid for my parcel to be express 24 and it took 1 week to get there
08/08/14
order didn't on tracking option. also I arranged collection for 1pm, it then told me after payment that it could be collected at any time.
08/08/14
No Probs
08/08/14
no comment
08/08/14
Excellent service
08/08/14
No comment left by this customer.
08/08/14
An easy, quick and efficient service.
08/08/14
Times listed were utter ****.
08/08/14
No comment left by this customer.
08/08/14
Excellent service, excellent price.
08/08/14
will use again
08/08/14
quick...quick...quick
08/08/14
the collection and delivery was fine, i just had a query and the number to call was not too obvious on website
08/08/14
No comment left by this customer.
08/08/14
Great service easy to use will use againe.
08/08/14
Everything went to plan and good value
08/08/14
Excellent service
08/08/14
You found the best/cheapest deal for sending a guitar in the UK. Easy to use website - would recommend to others.
08/08/14
No comment left by this customer.
08/08/14
an approximate time text would be helpful
08/08/14
good service thanks
08/08/14
item collected 30th june, still not delivered. saying its in your system. customer is complaining and demanding refund
08/08/14
No comment left by this customer.
08/08/14
No comment left by this customer.
08/08/14
Collected promptly, delivery slightly longer than stated at 8 days, but parcel undamaged. Overall good value.
08/08/14
parcel has been received, wish i could have tracked it,site wouldn't let me in
08/08/14
Original price given was £2 less than price finally obtained. Have reported this to Trading Standards at local Council
08/08/14
U never answer phone or emails you ignore complaints
08/08/14
parcel delivered late yet I paid for next day delivery!!
08/08/14
No comment left by this customer.
08/08/14
No comment left by this customer.
08/08/14
two days in a row the driver couldn't find my address and the third day it was just dumped on my front doorstep for the world to see or stea
08/08/14
9/10. I wish you could tell us the time or at least am and pm when driver comes to pick parcels.
08/08/14
If it was a tiny bit cheaper it would be perfect. Otherwise very very satisfied with how quick it arrived and how easy to order! thanks!
08/08/14
