We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
A great easy to use service, will use again
21/07/14
make the VAT inclusive price more obvious on your site. I keep quoting the wrong price!
21/07/14
No comment left by this customer.
21/07/14
Booking with Courier next day delivery parcel picked up 3 days later after
21/07/14
**** Website, Never cOLLECT
21/07/14
It took 5 five days for the delivery and the parcel was in good conditions at the arrival. The service was satisfactory.
21/07/14
very good service and price. thanx
21/07/14
Collection by Courier Could give a AM or PM Collection slot
21/07/14
No problems at all, picked up and delivered on time, at a great price
21/07/14
Very good service, will always use you, Monkey!
21/07/14
yet again DX freight did not collect on date booked, everytime we use dx they collect a day late.
21/07/14
great service will use again
21/07/14
The collection did not happen and they are still in my shed waiting collection - No phone call e-mail or anything else ! Very poor
21/07/14
Excellent service. Collected and delivered as promised.
21/07/14
On the whole, good but the pick up was quite late and our item almost couldnt be collected.
21/07/14
excellent thanks for making it easy.....
21/07/14
No comment left by this customer.
21/07/14
very happy
21/07/14
Pricing is incorrect - I had to send 11 cartons in 2 deliveries because it wouldn't option Courier!
21/07/14
Collection was a day late. Some things not intuitive: copy for 2nd parcel, must click 'outside UK' 1st
21/07/14
when sending a package sold over ebay we dont have customers phone number. yet your system asks for it as mandatory.
21/07/14
No comment left by this customer.
21/07/14
I still have not received the parcels, so very disappointed with the service considering the amount of money I paid.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
3 failed attempts to collect parcel : 40 minutes spent on chasing phone calls mostly on hold: travelling 50 miles to take parcel
21/07/14
Absolutely appalling service. Attempted to collect parcel 4days late.
21/07/14
spot on service
21/07/14
Great as always, Cleethorpes to Singapore in 4 days wow, will be back
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
excellent service
21/07/14
No comment left by this customer.
21/07/14
no comment
21/07/14
my screen is damaged
21/07/14
Thanks for your service. I was very happy with everything.
21/07/14
Fantastic Service
21/07/14
no comment
20/07/14
dx took over a week to collect the parcle and now its been more than 4 days and it still hasnt been deliverd. i am not happy with the servic
20/07/14
no comment
20/07/14
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