We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Not usual service , very disappointed , booked & paid for next day before noon , was picked up a day late & on a standard delivery service .
22/07/14
No comment left by this customer.
22/07/14
stole my parcel, refuse to refund for loss. paid £32 to send parcel refunded nothing. your nothing more than thieves, no one should use you
22/07/14
Fairly speedy delivery and very happy
22/07/14
It's not really your fault but Courier missed the next day delivery, their first attempt was on 18/7, when it should've been 17/7, not good
22/07/14
the parcel i sent to France arrived 3 days after id sent it and i will be using this service again so ill recommend you to my friends thanks
22/07/14
great thanks
22/07/14
Parcel a bit banged up.
22/07/14
No comment left by this customer.
22/07/14
service was shocking collection was booked for the 17th Thursday and wasn't collected until the 21st after many phone calls and emails
22/07/14
Parcel arrived - whilst the tracking told me that the package had departed & arrived at sort facility it didnt say where the facility was
22/07/14
No comment left by this customer.
22/07/14
Very easy transaction on my first use. Will use again and would recommend.
22/07/14
No comment left by this customer.
22/07/14
Easy site to use and best prices offered with variety of sending methods
22/07/14
No comment left by this customer.
22/07/14
Sadly we are still waiting for delivery
22/07/14
Firstly the courier after being rude on collection the contents of the parcel was delivered in pieces advising the recipient to return it
22/07/14
No comment left by this customer.
22/07/14
It would be better if you gave a time slot for pick up
22/07/14
parcel wasn't picked up until 2 days after booked day. no contact from courier. when finally picked up, it has gone missing.
22/07/14
Very simple to use, item was picked up from home and delivered the next day for a very reasonable price!! Will defo use again
22/07/14
very poor service, Courier driver turned after we had closed both times dispite telling them what times. there is no way to contact pm
22/07/14
poor communiction, poor customre service
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
No one turned up for the delivery, and I waited in all day! Had to rearrange for another day!!!
22/07/14
No comment left by this customer.
22/07/14
Great service with no complaints. i will use again, thankyou.
22/07/14
Easy to arrange & very simple instructions. Will definitely use again
22/07/14
Great company very well organized. Great price so easy to arrange for collection and delivery. Would highly recommend
22/07/14
Excellent service - very pleased and would be happy to use again
22/07/14
Dreadful service - still not picked up 10 days after booking despite 3 re-bookings, numerous telephone calls and 2 days booked off work.
22/07/14
100% Reliable customer & delivery services
22/07/14
Will never use you again. We are still waiting for our parcel. Should have been collected yesterday and was collected at 5.50 today.
22/07/14
Was totally satisfied with the service. Thanks.
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
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