We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
service was fine.. Thanks
10/08/14
Fast effective and polite service
10/08/14
i was very pleased with the service
10/08/14
no comment
10/08/14
Prompt collection and delivery
10/08/14
Good price. Excellent delivery time
10/08/14
no comment
10/08/14
The only thing I could maybe suggest,is alotted collection times as I waited in all day for my parcel to be collected after 6pm
10/08/14
Collected and delivered on the right day, what more can I say. Perfect!
10/08/14
Nothing to add - excellent service, thank you.
10/08/14
Easy to use and parcels got there - all good
10/08/14
Very good service at a reasonable price, will use Parcel Monkey again
10/08/14
no comment
10/08/14
Excellent
10/08/14
No comment left by this customer.
10/08/14
No comment left by this customer.
10/08/14
fast cheap amazing
10/08/14
last time i used you had pay parcell fore to do the job i payed you to do because you dont have you own help line number your self's
10/08/14
Very competitive prices, very quick delivery. Cannot be faulted.
10/08/14
No comment left by this customer.
10/08/14
No comment left by this customer.
10/08/14
No comment left by this customer.
10/08/14
Very easy to use
10/08/14
Pros: Quick delivery, easy booking; Cons: poor online status update, ill informed customer support, no default 2 hr window option
10/08/14
Driver failed to knock or ring bell on first pick up on second pick took parscel but did not ring or knock
10/08/14
Very good, but had to wait all day for the collection in the afternoon. So, good overall.
10/08/14
No comment left by this customer.
10/08/14
Parcel arrived late afternoon 2 days later than delivery date. Not very happy. I was not impressed the service provided.
10/08/14
Your quote trebled in price despite dx having a depot 20 miles away from collection address. Which they didn't collect from until I called
10/08/14
THE SERVICE WAS EXELENT
10/08/14
Very quick delivery, at a great price. Thank you.
10/08/14
In terms of charges Parcelmonkey is the best, however improvement is needed in communication. Poor descriptions of tracking information,
10/08/14
No comment left by this customer.
10/08/14
No comment left by this customer.
10/08/14
No comment left by this customer.
10/08/14
A time slot for collection, even if it was within a few hrs e.g. 9-12 would have been useful rather than just a day.
10/08/14
No comment left by this customer.
10/08/14
City Link are great. Wouldnt touch parcel force with a barge pole
10/08/14
No comment left by this customer.
10/08/14
excellent. thanks!
10/08/14
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