We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
the last two collections i booked through the site where both done a day late
13/08/14
all went as planned . A+
13/08/14
Good service at very good price.
13/08/14
no comment
13/08/14
Everything went smoothly but couldn't get any tracking info or speak to anyone about when my delivery was expected. Turned up at 6pm finally
13/08/14
no comment
13/08/14
you were prompt and polite
13/08/14
no comment
13/08/14
no comment
13/08/14
no comment
13/08/14
Collected at 13:00, delivered to address in Lancs following day before 10:00 in perfect condition - well done!
13/08/14
After trying a similar company and being let down it was amazing how quick and easy it was with ParcelMonkey.
13/08/14
no comment
13/08/14
No comment left by this customer.
13/08/14
Parcel was delivered to wrong address (my fault) recipient contacted courier but you did nothing so this caused everyone hassle
13/08/14
No comment left by this customer.
13/08/14
Excellent service yet again !
13/08/14
I tried to do this at the end of the day and the labels took ages to come through. Not clear there was no tracking. characte limit it stupid
13/08/14
Time slot
13/08/14
Very late
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
You outshine Parcel2Go in all departments, let all know
13/08/14
three time i have used your service and three time my good have arrived broken on delivery and one i had to ship back up and down again
13/08/14
No comment left by this customer.
13/08/14
The package had been bashed about, and the item inside was damaged on arrival.
13/08/14
all good. picked up and delivered at the right times.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
Make the website easier to follow
13/08/14
No comment left by this customer.
13/08/14
Poor service in connection with leaving the parcel in an outbuilding to collect and documented when placing the order for collection........
13/08/14
You carry on with the good service, well done and thank you very much!
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
excellent service as usual
13/08/14
No comment left by this customer.
13/08/14
Brilliant service from CityLink via Parcelmonkey.Next day pick up despite road closeure and detour, followed by next day del Brilliant
13/08/14
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