We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
25/08/14
Excellent and reliable service,great choice of deliverys and prices, thanks again for a smooth uplift/drop off,will definitely use again
25/08/14
Excellent service and good communication - will use again
25/08/14
Web site easy to navigate, communication excellent, cannot think how you could improve! Great service.
25/08/14
Website easy to use - package delivered quickly
25/08/14
No comment left by this customer.
25/08/14
My only problem has been when trying to arrange a collection of tyres you don't say that they are prohibited from the start-very frustrating
25/08/14
No Problems! Will use again!
25/08/14
No comment left by this customer.
25/08/14
No comment left by this customer.
25/08/14
Our parcel was never collected, we had to drop off at depot. This caused us bad feed back from our customer on eBay..!!
25/08/14
I was awaiting your collection but it never happened.
25/08/14
No comment left by this customer.
25/08/14
All went ok, City Link depot did not receive collection instructions that I left with their main contact centre but did not affect delivery
25/08/14
No comment left by this customer.
25/08/14
No comment left by this customer.
25/08/14
Would be nice if you could track the parcels easier or just let you know if it's been delivered
25/08/14
No comment left by this customer.
25/08/14
Quick and easy, shame you could not deliver to the Channel Islands.
25/08/14
excellent
25/08/14
No comment left by this customer.
25/08/14
Parcel delivered on time and courier was very helpful! Many thanks!
25/08/14
No comment left by this customer.
25/08/14
No comment left by this customer.
25/08/14
Very good value, thank you.
25/08/14
No comment left by this customer.
25/08/14
Haven't received item
25/08/14
No comment left by this customer.
25/08/14
Courier was a bit late but overall service was very good! Thank you! :)
25/08/14
CityLink are fab!!
25/08/14
No comment left by this customer.
25/08/14
No comment left by this customer.
25/08/14
No comment left by this customer.
25/08/14
Awful service package never arrived at sender and then you wriggle out of compensation on the technicality. NEVER AGAIN PARCEL MONKEY!
25/08/14
The service was very responsive and efficient. It is important to get the prices lower and the service offered need not be that good.
25/08/14
No comment left by this customer.
25/08/14
really fast delivery at a very good price
25/08/14
Excellent service from start to finish
25/08/14
All good.
25/08/14
The City Link courier poorly handled the well-packed items, resulting in some item damage!
25/08/14
