We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,805 reviews.
Great!
06/08/14
no comment
06/08/14
Collected when arranged and delivered overseas in 4 days. Excellent service.
06/08/14
no comment
06/08/14
the generated label was a flawed file and wouldn't print easily, post office had never heard of the service, online tracking didn't work
06/08/14
Prompt collection and delivery Thankyou!
06/08/14
no comment
06/08/14
worked efficiently after MyHermes had let me down for 10 days.
06/08/14
Unfortunately I paid for next day delivery on Thursday last week and my parcel did not arrive until Monday
06/08/14
Great honest and fast easy acces to tracking
06/08/14
2 parcels collected for 2 addresses. Both ended up at one address. Not impressed.
06/08/14
Very straight forward no problems delivered quickly thank you
06/08/14
No comment left by this customer.
06/08/14
No comment left by this customer.
06/08/14
highly recommend great service thank you
06/08/14
Name field was missed off delivery details resulting in an 18 min phone call to DX when I had entered all details correctly
06/08/14
No comment left by this customer.
06/08/14
A approx collection time or text would be useful
06/08/14
No hassle. Parcel force drivers were excellent and patient.
06/08/14
Marvellous
06/08/14
No comment left by this customer.
06/08/14
No comment left by this customer.
06/08/14
Great value for money
06/08/14
No comment left by this customer.
06/08/14
very good service doesnt need improvement
06/08/14
Very easy to transact; just hope the parcel arrived when it was promised!
06/08/14
Four v large parcels went from London to Aberdeen in 24 hours with City Link. Arrived in good cond. Excellent
06/08/14
"quote" did not include compulsory insurance charge, very misleading! Also had to wait in all day for courrier as no approx time given.
06/08/14
I cannot believe you don't give delivery slots, thought I would get one after ordering. I cannot wait in all day for a courier. Have work.
06/08/14
excellent service cake arrived in one piece and on coorect day will definitely use again
06/08/14
Not so much parcel monkey - more grumpy, unpleasant Courier driver.
06/08/14
Excellent service at an excellent price as always perfect throughout
06/08/14
another swift and easy / no hassle delivery - GREAT!
06/08/14
Performed as promised.
06/08/14
No comment left by this customer.
06/08/14
No comment left by this customer.
06/08/14
No comment left by this customer.
06/08/14
Parcel going overseas (Turkey). Unable to track from Basildon onward??
06/08/14
No comment left by this customer.
06/08/14
When I quote my refernce number (PM2965449), it states invalid shipping number. Still no delivery. Disaster of a Service to have paid for
06/08/14
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