We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,252 reviews.
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
Prompt & Reliable
18/08/14
Perfect! Items got there with no issues! :) A++++++++++++
18/08/14
You've damaged my parcel and then tell me that there's nothing you can do to help. Disgraceful.
18/08/14
Good, straightforward service. Some higher insurance options would be good. And tracking didn't work.
18/08/14
No issues, everything worked as expected and as advertised
18/08/14
Prompt pickup best price available for Australia from uk would use again
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
Perfect Service. Won't hesitate to use again
18/08/14
Now 16.21 on 18/08/2014 latest tracking shows Received in destination country at 14/8/2014 13:50 that is four days / two working days
18/08/14
very friendly and efficient
18/08/14
great job thanks arrived safely
18/08/14
Automated shipment imports direct from Ebay/Amazon.
18/08/14
Parcel picked on time and delivered quickly
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
Efficient service. Thanks.
18/08/14
No comment left by this customer.
18/08/14
very good thanks
18/08/14
Easy to book, great value. I'd love to see timed pickups but that's about all.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
First time used and very happy with service.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
Telephone contact to your customer service
18/08/14
I booked this as a 1-2 days delivery. Colleted at 1430hrs on 11/08/14 it arrived at 1430hrs on 14/08/14. I think I am due some refund .
18/08/14
No comment left by this customer.
18/08/14
The parcel wasn't collected until the day after the arrange date
18/08/14
Very Good service. Picked up when requested and delivered the following day. First Class! Thank you.
18/08/14
No comment left by this customer.
18/08/14
No comment left by this customer.
18/08/14
Parcel was not collected on the correct day and was delivered a day and late and also late that afternoon - very poor service
18/08/14
Only negaitve thing is your website doesn't show when the pickup will be from/to
18/08/14
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