We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
no comment
31/08/14
no comment
31/08/14
no comment
31/08/14
I sent my parcel via Parcel Monkey and it got to it's intended destination in good time. No problems.
31/08/14
We didn't box it up, it was a bookcase. Never called to offer alternative collection, ie no insurance giving. It was old & scratched anyway.
31/08/14
Courier service Great
31/08/14
No comment left by this customer.
31/08/14
Collection was due on Friday but parcel is still here!!
31/08/14
Would like items to stay in the basket when my session expires
31/08/14
Booking and printing went smooth and parcell picked the day arranged not sure about delivery yet
31/08/14
The parcel was collected a day late but it was delivered the following day. Not too big an issue but collection could have been better.
31/08/14
Great prices, easy to use site,excellent prompt service and delivery,highly reccommended
31/08/14
no comment
31/08/14
Dx booked for pick up Wednesday 27th, stayed in all day not picked up , chased them next day, excuses made, not happy, won't use again
31/08/14
have not received the parcel at the destination yet sa67 8pl . tried to phone and speak to a person but machine kept saying technical diffic
31/08/14
Parcel hasnt been picked up with no reason or notificiation?
31/08/14
No comment left by this customer.
31/08/14
No comment left by this customer.
31/08/14
Parcel arrived on time in great condition. Cheap and reliable, very happy customer!
31/08/14
No comment left by this customer.
31/08/14
No comment left by this customer.
31/08/14
Collected early on Tuesday. In Japan with recipient Sunday Morning. Excellent
31/08/14
No comment left by this customer.
31/08/14
No comment left by this customer.
31/08/14
Picked up on the day, delivered the next day. My customer was very happy. Great service
31/08/14
I have no complaints at all
31/08/14
Excellent service. Location sent to very remote. Easy to understand instructions. Definitely will use service again.
31/08/14
Very good will use again
31/08/14
Excellent service and communication
31/08/14
the cheapest on the internet, very quick, tracking was good, reliable service
31/08/14
i like the way the website is maintained and the accuracy of the collection dates. keep it up
30/08/14
Disappointed that my customer said he arranged a date for re-delivery (after missing the first attempt) but Courier arrived on another day
30/08/14
no comment
30/08/14
Overall good would have appreciated the parcel left with a neighbour rather than by our step although it was partially hidden
30/08/14
nothing to change, recent parcel collecting and delivery executed perfectly many thanks
30/08/14
no comment
30/08/14
parcel was due to be collected on the tuesday not collected had to call and find out why collection made 2 days later
30/08/14
Parcel was not picked up by DX on the 27th as promised. Had to ring DX two days later who picked it up in 15 minutes.
30/08/14
We find your service quite brilliant thank you
30/08/14
Excellent
30/08/14
