We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
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27/08/14
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27/08/14
Very poor. Wouldn't order again.
27/08/14
Easy to use service. Everything went as expected
27/08/14
1st class again
27/08/14
I was emailed that collection would be 'next day.' That's vague; could we not be told 'before noon', or 'afternoon?' Parcel delivery prompt.
27/08/14
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27/08/14
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27/08/14
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27/08/14
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27/08/14
This time Courier let me down. The driver made up some pathetic excuse for not bothering. NOT HAPPY.
27/08/14
Courier came at 8am we do not open until 9am no card left so we had to book for the following day.
27/08/14
Parcel collected and delivered on time, Thank you Parcel Monkey you helped me win my last contract!
27/08/14
Better integration with your courier provider. We had a missed collection, and we're not notified. One day late.
27/08/14
UK to Sicily, Italy parcel, done this many times, always states 3 days, always takes 7 or 8, but always arrives! Thanks!
27/08/14
an excellent service and grate value for your money shall definatley be using you again. thanks
27/08/14
No comment left by this customer.
27/08/14
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27/08/14
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27/08/14
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27/08/14
As always an excellent service
27/08/14
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27/08/14
Great service great price only downfall was no time slot for collection
27/08/14
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27/08/14
My parcel is lost! Those are my PhD thesis.
27/08/14
No overnight or early morning service available for package of 3m +. Great service from Parcel Monkey though.
27/08/14
brilliant service and fast efficient
27/08/14
this delivery failed on 2 occasions due to driver hours,i received no notification of this, service appalling,no compensation offered
27/08/14
Try not fraudulently attempting to dodge terms and conditions laid out by the services you offer. Money grabbing scumbags.
27/08/14
excellent service and friendly couriers. will definitely use again.
27/08/14
Courier haven't collected TWICE now, ridiculous!
27/08/14
Excellent service as always - I've not yet experienced a problem with a delivery
27/08/14
The payment was taken quickly and picked up within a couple of hours. Thanks
27/08/14
courier did well, considering the silly seller they collected from didnt put the towbar in a box, the 3 bits still made it here. thanks
27/08/14
first time user, very impressed! will definately use again and recommend
27/08/14
No comment left by this customer.
27/08/14
I must say thats the service and support has been top.I will use Parker Monsen next time too. Regards Torstein
27/08/14
no comment
27/08/14
no comment
27/08/14
cant believe how quickly my friends got there parcel to Australia would definitely use you again ☺
27/08/14
