We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Parcel monkey good, but courier firm lost one of the parcels - less impressed with that
29/08/14
Very good service, Good prices but the barcode email came through after the parcel was collected by citylink
29/08/14
Excellent service. Did exactly as described!!
29/08/14
The only thing would be to define pick up time ... Even am
29/08/14
no comment
29/08/14
LABELS WERE A BIT TRICKY TO WORK OUT
29/08/14
no comment
29/08/14
no comment
29/08/14
no comment
29/08/14
Was supposed to be picked up Tuesday 26/08/2014 between 8 a.m and 6 p.m. NOT picked up until Wednesday 27/08/2014
29/08/14
Why ask for specific instructions if you don't follow them?????
29/08/14
no comment
29/08/14
My parcel was not collected and the next day I was asked to pay again If I want it to be collected...that is terrible service!
29/08/14
no comment
29/08/14
contacted you to find out why our order was picked up 5 days late and got no response from you
29/08/14
your company is visibly cheerful to use. quick, easy to use and very informative with a good tracking sysyem. i was impresed with the servic
29/08/14
The collection never occured, I had to call Courier direct to report due to no phone responce from PM.
29/08/14
no comment
29/08/14
parcel was being picked up on 22/08/14 but was missed. so rearranged for 29/08/14. but instead was attempted on 28th. no-one was home then.
29/08/14
no comment
29/08/14
no comment
29/08/14
no comment
29/08/14
Good
29/08/14
Drivers always nice and the are always helpful thank you
29/08/14
excellent service
29/08/14
no comment
29/08/14
I wasn't provided with a collection time
29/08/14
great to be able to leave parcel in porch for collection if I'm not in to pass on parcel in person.
29/08/14
no comment
29/08/14
Our parcel was not picked up on the day booked, instead was a day late, not the 1st time this has happened either, very disappointed :(
29/08/14
Very impressed! Collected on time! Will definately use you again!
29/08/14
no comment
29/08/14
As always, the parcel arrived bang on time
29/08/14
collected and delivered without fuss
29/08/14
Should have picked up on 21st or 22nd August but was not picked up 'til 26th….! Bank holiday accepted.
29/08/14
No comment left by this customer.
29/08/14
From my experience I find your service very efficient and convenient as all parcels are collected from my house, without any delays.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
