We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
I am very happy with the service arrived as planned
30/08/14
Fast and reliable.
30/08/14
no comment
30/08/14
no comment
30/08/14
no comment
30/08/14
International, 2 boxes: Poor reviews concerned me, but COLLECTION AND DELIVERY WERE SPEEDY. Tracking could be more detailed. Overall 9.5/10
30/08/14
Did not collect parcel on arranged date . Did not respond to my emails from claims department . Very poor service
30/08/14
Booked to items to get collected also paid still not collected . Rubish services to contact also
30/08/14
the citylink driver (who is always the same) is a very nice, very helpful man
30/08/14
no comment
30/08/14
excellent service will use again
30/08/14
Arrived safely. Delivered within expected delivery times at a reasonable price.
30/08/14
no comment
30/08/14
no comment
30/08/14
no comment
30/08/14
simple to navigate and choose suitable product. Would deffo use again :)
30/08/14
No problems whatsoever. V. happy with services.......
30/08/14
Your the best
30/08/14
The parcels are still here and waiting to be collected gaaar!!!
30/08/14
Service was brilliant, will use again. Many thanks :)
30/08/14
Parcel was collected and delivered to a neighbour but no note was left and the person I sent to was a eBay buyer who was not very happy
30/08/14
carnt fault exalent service thank you A1
30/08/14
Brilliant Service
30/08/14
I'm amazed...will defo be using again.....couldn't be happier. Many thanks.
30/08/14
No comment left by this customer.
30/08/14
Very good service. Thank you
30/08/14
No problems. Will use you again
30/08/14
No tracking is less than the service I paid for
30/08/14
The actual parcel monkey, online part was ok but courier has been god awful! No contact details for parcel monkey either!!
30/08/14
surprisingly easy! excellent service. impressed.
29/08/14
3 days late, no one called back when queried problem with customer service. meant someone had to stay in for 3 days. compensation??
29/08/14
no comment
29/08/14
no comment
29/08/14
Brilliant!!
29/08/14
Excellent price and service. Highly recommended
29/08/14
no comment
29/08/14
no comment
29/08/14
no issues with service - would appreciate smaller time slots to choose from for collection and delivery but know that may not be feasible.
29/08/14
I sent 3 pallets at differing dates..all delivered by DX on time..brilliant work, and for a fraction of usual cost.
29/08/14
no comment
29/08/14
