We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Delivery man used was very good.
26/08/14
Good service, thanks
26/08/14
great service will use again
26/08/14
City link never SMS me or the end customer. The recorded delivery time was also 1 hour out!
26/08/14
Quick and efficient; thank you!
26/08/14
Once again I can't fault your company I'm very impressed will keep using your company
26/08/14
No comment left by this customer.
26/08/14
Very good service.
26/08/14
No comment left by this customer.
26/08/14
Excellent service for pickup and delivery, very reasonably priced. Text on day for time slots would be useful to save waiting in all day.
26/08/14
****ing Excellent work ****s! Will be using you guys again.!!!
26/08/14
nothing is coming up when i try to track it and the customer is getting on my nervs about it
26/08/14
The parcel was not collected on the designated day and I was not put as priority for the following day. Very disappointed. Refund expected.
26/08/14
Excellent service
26/08/14
I selected next day delivery but DX told me it would be 2 days to London. The tracking was not updated. Parcel arrived 6 days after pick up.
26/08/14
When I book for someone to pick up my parcel the next day, I expect it to be picked up, not having to phone & have it picked up 2 days later
26/08/14
Good Service
26/08/14
no comment
26/08/14
No issues in the parcel being collected just wish it was in 2-3 time hour slots to save waiting in the whole day !!!
26/08/14
driver went to wrong collection address, did not make contact, did not collect nor deliver. I emailed complaint on the day, no response.
26/08/14
Everything happened as it should, difficult to improve on that!
26/08/14
no comment
26/08/14
Driver dropped our package and damaged it.
26/08/14
no comment
26/08/14
Excellent value for money. Parcel collected and delivered with no hassles.
26/08/14
no comment
26/08/14
worked well,thank you.good value,easy to use.
26/08/14
you could have put the correct shipping company in the info provided
26/08/14
no comment
26/08/14
Awesome!
26/08/14
Very quick efficient service. Very pleased and will use again. Thank you.
26/08/14
An excellent service. Helped me to find a courier to ship a large parcel at a good price.
26/08/14
Box drop, item damaged beyond repair.
26/08/14
The service we receive is always good but the website could be made easier as we often have difficulty entering password and email address
26/08/14
we require an invoice
26/08/14
Excellent. Delivered within 24 hrs. Highly recommended.
26/08/14
First time user - very impressed with the service.
26/08/14
no comment
26/08/14
no comment
26/08/14
All fine. Website worked great, tracking was fantastic. Keep up the good work.
26/08/14
