We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,805 reviews.
Collected promptly, delivery slightly longer than stated at 8 days, but parcel undamaged. Overall good value.
08/08/14
parcel has been received, wish i could have tracked it,site wouldn't let me in
08/08/14
Original price given was £2 less than price finally obtained. Have reported this to Trading Standards at local Council
08/08/14
U never answer phone or emails you ignore complaints
08/08/14
parcel delivered late yet I paid for next day delivery!!
08/08/14
No comment left by this customer.
08/08/14
No comment left by this customer.
08/08/14
two days in a row the driver couldn't find my address and the third day it was just dumped on my front doorstep for the world to see or stea
08/08/14
9/10. I wish you could tell us the time or at least am and pm when driver comes to pick parcels.
08/08/14
If it was a tiny bit cheaper it would be perfect. Otherwise very very satisfied with how quick it arrived and how easy to order! thanks!
08/08/14
Another job very well done
08/08/14
A+
07/08/14
The delivery arranged was by parcel force 48hours through parcel monkey but took 84 hours not what I expected unfortunately .
07/08/14
so far all good but is it possible to open a business account with you? and have bit discount?
07/08/14
On time, could improve by giving morning, afternoon choice of pickup
07/08/14
Great as is
07/08/14
Excellent service
07/08/14
no comment
07/08/14
no comment
07/08/14
we booked the courier on wed for collection thurs, they arrived on mon. The customer wanted the goods for the weekend so it was poor service
07/08/14
Very easy, competitive pricing. Faultless
07/08/14
no comment
07/08/14
no comment
07/08/14
no comment
07/08/14
Simple website, good prices, the tracking on the courier site did not always work
07/08/14
The parcel wasn't picked up on the day requested
07/08/14
no comment
07/08/14
Absolutely First class service . couldn't be better
07/08/14
The delivery was for my Granddaughters birthday. It was late.
07/08/14
good collection although it did not make jt next day as unaware that saturday did not include on tge next day payment
07/08/14
The parcel got the destination perfectly within the estimated time. Great service
07/08/14
no comment
07/08/14
great thanks
07/08/14
very good
07/08/14
Great price, Great service, Thanks Parcel Monkey!
07/08/14
no comment
07/08/14
your service is very good just a little slow with the support ,maybe you could do with live chat just a suggestion :)
07/08/14
Very happy with service. No contracts, pay as you go, good prices and delivered on time
07/08/14
No comment left by this customer.
07/08/14
No comment left by this customer.
07/08/14
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