We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
Very good except for the fact that I had to ask the courier to put the date and time as he was leaving that part blank on the form.
13/08/14
excellent service as always.
13/08/14
No comment left by this customer.
13/08/14
Fantastic service already recommended you to 2 mates easy to arrange a collection and delivery I am impressed !
13/08/14
Good service. Ontime delivery
13/08/14
No comment left by this customer.
13/08/14
No complaints. Could not have been any better.
13/08/14
Well managed
13/08/14
Your online website was great to use and great prices, will definitely use again...many thanks
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
All fine
13/08/14
A letter was collected by your driver on 6/8/14 and according to track and trace, still not delivered on 13/8/14, please let me know why.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
No comment left by this customer.
13/08/14
spent over 30mins chasing parcel, day after its supposed pick up, turned up damaged,will tell friends to avoid
13/08/14
to deliver the parcel/box without breaking /smashing the contents and on time , and send a refund of costs and compensation asap would be g
13/08/14
Great service, very pleased
13/08/14
you sent an email saying item would be picked upon the 7th aug was not picked till up till the 12th
13/08/14
No comment left by this customer.
13/08/14
no comment
13/08/14
no comment
13/08/14
Service is good, easy to use online and provides all the details you need. Would prefer better pricing tiers vs delivery times.
13/08/14
excellent service
13/08/14
The courier was polite, which is good. But I didn't know a time for collection or a day for delivery.
13/08/14
althogh parcel marked fragile most of contents cracked
13/08/14
Damaged on delivery. Despite v .carefull packaging.
13/08/14
no comment
13/08/14
Parcel not connected. Courier said I had to contact you to rearrange collection. Your website said call them. Their staff don't know this!
13/08/14
no comment
13/08/14
Hassle free excellent service cheers
13/08/14
easy hassle free straight forward. no problems at all
13/08/14
I wasn´t too happy about having to agree to you keeping my credit card details for any future transactions - other than that, excellent!
13/08/14
no comment
13/08/14
no comment
13/08/14
a 2 day service has taken 6 days so far and still not delivered!
13/08/14
Not you but City Link, failed to collect, after 7 phone calls later picked up day after they were meant to
13/08/14
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