We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
No comment left by this customer.
29/08/14
Great service! Used City Link again even though they let me down last time but they came up trumps and I received an excellent service!
29/08/14
Easy website and cheaper than going direct to parcel force. Super speedy next day delivery. Great service
29/08/14
Great service. Uses reputable couriers. Would have been nice to recieve email confirmation of my item arriving
29/08/14
failed to collect on arranged day
29/08/14
Parcel never collected. I want my money back
29/08/14
no comment
28/08/14
All good except tel no of City Link given is not in service. Also I do not like how the 'We have detected ...' Box comes up.
28/08/14
Courier says on the tracking system that it leaves cards but a common complaint is that it never does which is very misguiding & not right
28/08/14
Unfortunately my parcel was dropped or knocked and the package inside was damaged.
28/08/14
no comment
28/08/14
Have used parcel monkey on 3 occasions up to now and service as been excellent with no hitches at all , would definitely recommend
28/08/14
no comment
28/08/14
Not much to criticise, it all went very well. Printing of labels could be made easier.
28/08/14
no comment
28/08/14
Very Good, Excellent professional service. Thankyou from a very satisfied customer.
28/08/14
Courier messed me around and failed to collect parcel, wasted a day waiting in for driver.
28/08/14
no comment
28/08/14
no comment
28/08/14
no comment
28/08/14
very good trouble free service
28/08/14
no comment
28/08/14
Fantastic service would never use anyone else now
28/08/14
I don't know where this parcel is, the tracking number doesn't work, and it hasn't been delivered
28/08/14
excelent service
28/08/14
Can't fault anything. Showed up before 11am and the tracker was accurate.
28/08/14
Nick the driver always does this route and he is excellent - always friendly & very efficient. Please praise.
28/08/14
Timing , quality, and value for money parcel monkey takes the stress away...I need that all day long.thanks for this.
28/08/14
fantastic services recommend! !!
28/08/14
Would be great to know what time the courier will arrive to collect
28/08/14
excellent. cheers!
28/08/14
The package arrived on time in good conditions.
28/08/14
no comment
28/08/14
All went to plan, thanks.
28/08/14
missed the first days collection waiting in 2nd day chasing 4 x phone calls. apalling. i have one very unhappy customer waiting f
28/08/14
Excellent service. Half the price of the post office to send a 6.5kg parcel to Republic of Ireland. Will definitely use again and recommend.
28/08/14
no comment
28/08/14
No comment left by this customer.
28/08/14
