We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,808 reviews.
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27/08/14
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27/08/14
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27/08/14
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27/08/14
A standard landline tel no for customer services would be good, as many folk are charged extra for 0845/0844/0870 Nos.
27/08/14
pleased with the service, no problems
27/08/14
Good value and easy to use website.
27/08/14
Great job - quick, easy and super efficient
27/08/14
The first time I had used the service so wary of what to expect. Everything went like clockwork. Thanks
27/08/14
No comment left by this customer.
27/08/14
Good service thank you
27/08/14
Great service, reasonably priced would recommend to friends
27/08/14
Fantastic service, collected at 5.30 and delivered at 11.30 next day. Thanks
27/08/14
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27/08/14
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27/08/14
Very poor. Wouldn't order again.
27/08/14
Easy to use service. Everything went as expected
27/08/14
1st class again
27/08/14
I was emailed that collection would be 'next day.' That's vague; could we not be told 'before noon', or 'afternoon?' Parcel delivery prompt.
27/08/14
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27/08/14
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27/08/14
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27/08/14
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27/08/14
This time Courier let me down. The driver made up some pathetic excuse for not bothering. NOT HAPPY.
27/08/14
Courier came at 8am we do not open until 9am no card left so we had to book for the following day.
27/08/14
Parcel collected and delivered on time, Thank you Parcel Monkey you helped me win my last contract!
27/08/14
Better integration with your courier provider. We had a missed collection, and we're not notified. One day late.
27/08/14
UK to Sicily, Italy parcel, done this many times, always states 3 days, always takes 7 or 8, but always arrives! Thanks!
27/08/14
an excellent service and grate value for your money shall definatley be using you again. thanks
27/08/14
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27/08/14
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27/08/14
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27/08/14
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27/08/14
As always an excellent service
27/08/14
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27/08/14
Great service great price only downfall was no time slot for collection
27/08/14
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27/08/14
My parcel is lost! Those are my PhD thesis.
27/08/14
No overnight or early morning service available for package of 3m +. Great service from Parcel Monkey though.
27/08/14
brilliant service and fast efficient
27/08/14
