We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,250 reviews.
no comment
15/09/14
Everything was spot on. Parcel force collected and delivered on time and in full. Parcel was received in great condition. All good :)
15/09/14
My package still has not arrived!
15/09/14
no comment
15/09/14
no comment
15/09/14
phoned twice on morning of collection to confirm safe place. order was not picked up and a day late! awful customer service
15/09/14
No need to improve... spot on, will be using your service again.
15/09/14
no comment
15/09/14
Was a bit worried about cow boy outfits but shouldn't have as the service/price/response time was excellent.
15/09/14
No comment left by this customer.
15/09/14
It was an excellent service.
15/09/14
No comment left by this customer.
15/09/14
Item was not colllected.Waited in till 7pm.Then had to take to Courier depot(14 miles)Not happy! However delivery was made mid morning
15/09/14
Have pick up times bands eg pick up will take place between 0800hrs and 0900hrs etc.
15/09/14
the service is excellent only criticism is difficulty contacting by phone
15/09/14
No comment left by this customer.
15/09/14
Good service thank you
15/09/14
no comment
15/09/14
no comment
15/09/14
no comment
15/09/14
no comment
15/09/14
i arranged to have my item collected from my workplace, the courier collected next day and my grandson had his parcel the next day wonderful
15/09/14
very good service. highly reccommended :)
15/09/14
Very poor service. We booked and paid but the forgot to collect the parcels.
14/09/14
no comment
14/09/14
Delivery man not polite at all and my husband had to went down the boxes, however the sending and the reception in france were really good.
14/09/14
no comment
14/09/14
The item was picked up by a lovely driver. It was delivered the next day without any problems. Thank you.
14/09/14
EXCELLENT SERVICE AS ALWAYS THANKYOU
14/09/14
no comment
14/09/14
Perfect. Great prices
14/09/14
no comment
14/09/14
no comment
14/09/14
It would be helpful if a shorter time slot could be given i.e. within 4hrs your parcel will be collected a.m. or p.m.
14/09/14
Ok thanks
14/09/14
no comment
14/09/14
no comment
14/09/14
a very long delay in the service.
14/09/14
Excellent quick, cheap service.
14/09/14
booked Sunday, collected Monday so really quick.
14/09/14
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