We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,789 reviews.
The quote was easy to get and order processed fine
09/09/14
3 cups out of 4, which were bubble wrapped inside the box, broke. Not happy about that.
09/09/14
no comment
09/09/14
no comment
09/09/14
Very pleased with City link's service. Quick and kept you upto date at all times as to where the parcel was
09/09/14
Very pleased with service and will definitley use Parcel Monkey again.
09/09/14
A1 as usual Top marks and thank you very much Dave
09/09/14
no comment
09/09/14
No comment left by this customer.
09/09/14
Booking easy but collection did not happen when agreed. Came diferent days! One item redelievery arranged and that worked. Okay overall
09/09/14
Was not told that there would be a delay in Parcelforce receiving the ParcelMonkey referral which resulted in me having to make 2 trips.
09/09/14
Rude staff, and very uncareful with my stuff
09/09/14
top class service as always .friendly and helpfull .its why parcelmonkey is my 1st choice always
09/09/14
many thanks top job 5 star ★★★★★
09/09/14
Excellent service, picked up and delivered safely, what more can you ask for
09/09/14
I had to wait all day before having my parcel packed up early evening. Timed collections would help
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
fast pickup and rather cheap compared to other couriers a*
09/09/14
:)
09/09/14
Parcel collected a day late. Lucky I was in the area to give him the parcel at a mutually convenience
09/09/14
Time between booking/paying and label being available quite slow, waited 1 hour last week.
09/09/14
easy to arrange, sack and address label provided, collected when expected, very happy
09/09/14
Good service but it took some time to receive label details
09/09/14
As good as it gets sending parcels
09/09/14
No comment left by this customer.
09/09/14
Great service - keep it up guys.
09/09/14
Service was good. Parcels were delivered in perfect condition and on time. The tracking feedback could be a bit more detailed/ specific.
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
Collection was booked for Wednesday, courier didn't collect until Thursday. Poor service
09/09/14
Box arrived in good time, as usual. I will be sending again before xmas and will be using PM again. Fantastic service from start to finish
09/09/14
very poor can not contact parcel monkey to do with faullt. would either like a redund or parcel picking up
09/09/14
terrible servive and no information given!!! looking at other couriers now
09/09/14
Excellent service as always - delivered on time
09/09/14
ontime, undamaged, as usual :-)
09/09/14
was unable to find earliest/latest collection times on your site or on the order - would be useful to know
09/09/14
No comment left by this customer.
09/09/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
