We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,005 reviews.
Excellent service, will use again and again and again !
23/09/14
No comment left by this customer.
23/09/14
The parcel arrived quickly but had sustained some damage but will use again
23/09/14
It was refreshingly simple (even a monkey like me could do it...pardon the expression) and reasonably priced, what more could I want?!
23/09/14
Superb service, will definitely use again.
23/09/14
Being easier to contact a human being would be good
23/09/14
no comment
23/09/14
Everything fine up to the collection then nothing, unable to track so I still don't know if the parcel arrived..
22/09/14
no comment
22/09/14
no comment
22/09/14
no comment
22/09/14
UP UNTIL NOW MY EXPERIENCES WITH PARCELMONKEY HAVE BEEN VERY POSITIVE, FAST DELIVERY AND HELPFUL SERVICE. tHANK YOU, ***
22/09/14
Good service once again.
22/09/14
no comment
22/09/14
no comment
22/09/14
Dreadful service. Collection did not happen despite waiting all day. Complained and told that courier tried to deliver. Utter rubbish
22/09/14
I have been in touch with OCZ(CCC) They haven't received my parcel sent on 8th September 4 day delivery Where is my parcel?
22/09/14
no comment
22/09/14
Excellent and powerful on time service
22/09/14
no comment
22/09/14
All great service - the improved web site is clearer too. City Link fantastic as usual - grateful thanks to the brilliant courier
22/09/14
you have really polite drivers he rang to say they were running late
22/09/14
Used quite a few times and have never been let down :-) happy customer
22/09/14
no comment
22/09/14
no comment
22/09/14
Thank you for the cheap easy service, prices were better than anywhere else!!
22/09/14
spot on
22/09/14
As expected but the label email time was waaaaaaassaaaaaay sloooooooooooooooow.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
Good service
22/09/14
Every thing went as promised, very impressed
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
the parcel was lost and on calling the Courier call centre was caller a lier spent 2 days co the phone tring to get info not even a sorry!
22/09/14
Supurb service from start to finish, will definatly use your services again.
22/09/14
No problem with anything
22/09/14
Used you quite a bit now no problems up to now thanks
22/09/14
quick and easy great saving
22/09/14
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