We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,788 reviews.
No one showed up on day of collection. ( I took the day off work and waited for ten hours), phoned DX who had no record of a delivery.
06/09/14
over 2 weeks and still no parcel. very poor service. fobbed off. frustrated. terrible communication. spent a fortune hanging on. never again
06/09/14
PAID FOR NEXT DAY GAURANTEED TOOK THREE DAYS TO ARRIVE NOT IMPRESSED !!!!!!
06/09/14
no comment
06/09/14
no comment
06/09/14
No comment left by this customer.
06/09/14
No comment left by this customer.
06/09/14
Excellent service - will always use your service in the future.
06/09/14
good service as always
06/09/14
Parcel collected 1 day late and arrived damaged, very poor service
06/09/14
No comment left by this customer.
06/09/14
Very happy with service provided
06/09/14
Parcel not collected on date specified. We had to make call to enquire what was happening. We would of appreciated an update.
06/09/14
Very pleased. Very good service. I'll use it again.
06/09/14
You were good, but parcel collected by DX Mon and not delivered until Wed
06/09/14
I haven't had any reply from the guy I sent the parcel to and he owes me £55. can you please confirm that you delivered the parcel to him.
06/09/14
It would help if you could have next day delivery up to 12pm that day
06/09/14
No comment left by this customer.
06/09/14
im having big problems with parcel monkey, there should be more room here to write as have big list of problems, very very poor,
06/09/14
Would have liked to book a Monday collection on a Sunday, but option not apparently available.
06/09/14
You are the best
06/09/14
Pick up through delivery was smooth easy and fast! Received my package from the UK to USA on the 4th day.
05/09/14
It would be great if you offered a service for business. Thanks www.pdrcrazy.com
05/09/14
no comment
05/09/14
Well done
05/09/14
thanks
05/09/14
no comment
05/09/14
rubbish. parcel not delivered and cant contact you by phone or live help. tried tracking and says number invalid. will not use you again
05/09/14
Quick delivery. Good service
05/09/14
the parcel was not collected the first day so i re-booked, then it was stated that we were not in the next morning, we were!
05/09/14
Parcel arrived on time and in great condition
05/09/14
This was a fantastic service!!! The parcel was picked up in Lancashire on Monday and delivered to Australia Friday morning.*****
05/09/14
COULDN'T HAVE BEEN WORSE - PARCELFORCE HAVE LOST MY PARCEL WHICH CONTAINED ALL MY 87 YEAR OLD, FATHER-IN-LAW'S CLOTHES WHICH HE NEEDS
05/09/14
no comment
05/09/14
thanks very much for very good service
05/09/14
no comment
05/09/14
Driver went the extra mile, something dropped out of poor packaging, he found it in his vanguessed it was ours and dropped it back next day.
05/09/14
no comment
05/09/14
Arrived when specified, delivered the item successfully, cheap. What else do you want?
05/09/14
Excellent service,I tracked the parcel and see it arrived at the destination mid day Thursday, I sure will use Monkey
05/09/14
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