We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,788 reviews.
Hi, it would be really helpful to be able to drop off and/or pick up from your depot, rather than necessarily a home/work address
07/09/14
Excellent service and very fast delivery.
07/09/14
My item was originally sent by parcel force and returned to me after 2 months as address not found parcel monkey delivered with
07/09/14
fast collection, good comunication.
07/09/14
Excellent service
07/09/14
Pleased with the service overall
07/09/14
No comment left by this customer.
07/09/14
Would have helped to have received a timeframe for courier pickup
07/09/14
No comment left by this customer.
07/09/14
I was very impressed how quickly and efficiently my parcel arrived in West Africa. I would definitely use you again & recommend you!! Thanks
07/09/14
Very impressed.Fast efficient service.Will use again.Many thanks.
07/09/14
Just that you have to wait in all day for the courier to collect
07/09/14
No comment left by this customer.
07/09/14
The driver was running late it was bank holiday week ,but i was promised pick up on day and it was done and delivered 2 days later 100pc ty
07/09/14
No comment left by this customer.
07/09/14
Parcel collected as required although label production process to over two days to be ready for printing
07/09/14
No comment left by this customer.
07/09/14
No comment left by this customer.
07/09/14
No comment left by this customer.
07/09/14
It would have just been good to get a text to say what time to expect the driver
07/09/14
The label said I had to drive 70 miles to drop off parcel crazy
07/09/14
no comment
07/09/14
no comment
06/09/14
no comment
06/09/14
no comment
06/09/14
Prompt and courteous service.
06/09/14
I put an alternative delivery address on my form, but it wasn't delivered there by DHL and I had to organise a re-delivery.
06/09/14
Happy that parcel was collected and delivered on time and that I could track it online. Thank you!
06/09/14
?some estimate of collection time....even morning or afternoon would be useful
06/09/14
Very happy with my first time experience using parcel monkey.
06/09/14
I have used your service many times & have never had an issue. Keep it up
06/09/14
no comment
06/09/14
Very happy no more to add
06/09/14
no comment
06/09/14
Excellent service reliable fast & cheap In fact my parcel was exactly £30 cheaper than Royal Mai Thank you parcel monkey will use again
06/09/14
Item collected late and still not delivered
06/09/14
no comment
06/09/14
no comment
06/09/14
thank you
06/09/14
I was pleased that there were no hidden extras. The delivery was speedy and value for money. I would definitely use you again.
06/09/14
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