We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
Very good service and very speedy very happy!!!
05/09/14
You want my honest Opinion it was **** sorry but I didn't get it collected till 2 days later & cannot ring someone frustrating
05/09/14
no comment
05/09/14
no comment
05/09/14
I booked parcel force 48 and it was a day late I need to make a claim please
05/09/14
Every one of the twelve items was smashed. Due to the actions of completely careless courier services. I'm £115 down. Thanks
05/09/14
Only issue was 50% of my special instructions for delivery were not printed on the address slip
05/09/14
no comment
05/09/14
Great service, exactly as described. Thanks
05/09/14
would be helpful to be notified of delivery time to within 1 hour
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
good communication and reliable service.
05/09/14
No comment left by this customer.
05/09/14
good
05/09/14
Twice u didn't another courier it's still here
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
Great service a bit expensive though
05/09/14
collection not attempted on booked day, delivery still not arrived, looks like parcel is lost, i have had to chase, no contact from Courier
05/09/14
It was collected on the day requested and delivered but I was given incorrect information by Parcel Monkey.
05/09/14
Everything went smoothly, thank you!
05/09/14
Let me have a phone number so we can contact you and speek to a real person
05/09/14
no thick you have got it just right for me
05/09/14
Good service. Would use again A+
05/09/14
Parcels still not delivered and no reply to my email from Parcel Monkey, No bananas for you monkey boy!
05/09/14
No comment left by this customer.
05/09/14
item arrived damaged. Perhaps could have been packaged slightly better by sender but bent metal implies it was rather manhandled!
05/09/14
Courier arrived on booked date, but some indication or notice of pick up time would be useful as they came in the evening
05/09/14
Excellent service, highly recommended.
05/09/14
Great service...an i'd recommend to others..thanks.
05/09/14
Rfirst class
05/09/14
Used ParcelMonkey twice & can't fault the service. Easy drop-off & extremely fast delivery. Keep up the good work.
05/09/14
I asked for a call to tell me delivery time was 'near'.PMonkey did not tell me that Parcelforce does not call. Failed to deliver 3 times.
05/09/14
I paid for a parcel 1mx1mx1m and you would not collect the parcel becose it would not fit in to your bag
05/09/14
You guarantees pick up and missed twice
05/09/14
Make sure the item is actually collected and reprimand the driver for lying about trying to collect poor service will think twice next time
04/09/14
The courier did not show on the designated date so my customer made a complaint for late delivery
04/09/14
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