We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,250 reviews.
Brilliant service and very good prices
09/09/14
no comment
09/09/14
very easy booking process. prompt collection. fair prices. will definitely use again
09/09/14
exceptional and fast
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
Not very to be honest bookt parcel to pickt up on the Wednesday waited in all didn't turn up at to rebook and they turned up on Monday :-(((
09/09/14
I expect that you will pick the parcel up on the day you say you will, you almost never do and I have to rebook 2-3 times
09/09/14
you lost the parcel and i need to now make a claim - useless service absolutely useless and i know no one will help me with the claim
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
i prefer the printer free option, as its loads easier.
09/09/14
No comment left by this customer.
09/09/14
Good communications
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
Great customer service, fast delivery and at a great price
09/09/14
Courier only collected one of two packages.
09/09/14
No comment left by this customer.
09/09/14
This parcel was 4 days later than it should have been, the recipient waited in for the delivery and no card was left.
09/09/14
No comment left by this customer.
09/09/14
No comment left by this customer.
09/09/14
collection attempt not made. Courier couldnt collect next working day either. Had to take item to depot myself. Want refund
09/09/14
very good efficient service will use again
09/09/14
smooth easy organised delivery
09/09/14
is ok - but sometimes the problems are
09/09/14
No comment left by this customer.
09/09/14
B e s t s e r v i c e e v e r!!!
09/09/14
great service as always thanks
09/09/14
No comment left by this customer.
09/09/14
Very satisfied with it can not fault it Driver was very helpful and friendly recommended you to other people
09/09/14
No comment left by this customer.
09/09/14
thank you on time
09/09/14
No real issues
09/09/14
no comment
09/09/14
no comment
09/09/14
very easy to use and the price was very right
09/09/14
no comment
09/09/14
The parcel was never picked up on two occations from Courier I then told them not to bother as I could not trust them
09/09/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
