We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
An approximate time of collection
04/09/14
I paid for next day delivery,it's already a week now,my parcel still hasn't gotten to its destination
04/09/14
pick up time may be
04/09/14
This delivery went very well but I'm worried by feddback left saying that there is little support if things go wrong.
04/09/14
I had to pay twice because your website appeared not to accepted the first payment. Not cool
04/09/14
Easy,fast and good competitive rate. Will use again.
04/09/14
Great service
04/09/14
Good service!!!
04/09/14
fantastic service quick collection and delivery definitely use agian 😊
04/09/14
no comment
04/09/14
no comment
04/09/14
Bloody pisstakers.
04/09/14
no comment
04/09/14
1st time i have used this service and i was very impressed, prices were the best i had quoted & parcel was collected and delivered in 48hrs
04/09/14
Brilliant service. I can't see how it could be improved. First rate.
04/09/14
no comment
04/09/14
Excellent service will definitely use again
04/09/14
no comment
04/09/14
My parcel hasn't been collected yet, I sent an enquiry and I still don't have news
04/09/14
My furniture was delivered at an excellent price and speed- fantastic!! Cheers Beth x
04/09/14
Great service. Parcel collected promptly and my customer received quickly and in great condition
04/09/14
Great job, quick and on time
04/09/14
excellent service, easy to organise qucik delivery, thank you
04/09/14
no comment
04/09/14
Good price and quickly delivered but own label failed to download from site numerous times but post office sorted it for me. Will use again
04/09/14
no comment
04/09/14
parcel arrived on time , but item broken beyond repair inside, very disappointed, use Courier always, but sometimes items throne on van
04/09/14
you havent showed up. on my days holiday you have not been to collect. ive waited in all day.
04/09/14
The active sub bass speaker unit arrived fauty and has had to be sent of for repair.
04/09/14
courirt failed to turn up twice. a week has passed, the package has been collected and delivered by Courier and yet still nothing from you
04/09/14
no hickups all when smoothly
04/09/14
no comment
04/09/14
no comment
04/09/14
The item was due to be collected Thursday but wasn't and sender took to the local Parcelforce office, I have submitted a claim through them
04/09/14
No comment left by this customer.
04/09/14
Horrific service, pallet not picked up and now have to wait another day before I can travel, shocking.
04/09/14
Courier failed to turn up to collect the parcel THREE times. I will never use them again
04/09/14
no comment
04/09/14
Had to re book 3 times, A chap came to pick it up in a car and said he would come back with a van, he never did. Very poor service
04/09/14
Second delivery I've booked and no one turned up on the date agreed or called to explain. I have an upset customer :( AGAIN!!!
04/09/14
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