We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,787 reviews.
no comment
05/09/14
It all went smoothly, thank you. Your website is easy to use. Fab!
05/09/14
I feel it was dealt with perfectly. I would use this courier again. Wonderful service....
05/09/14
Parcels were picked up one day late, this caused problems for me and my customer, even phoned 3 times during the day and no one came
05/09/14
I checked with you that City-Link did Saturday deliveries ! You collected on the Friday at 'Guaranteed' Next Day delivery rate ! 48hrs late
05/09/14
The boxes were a bit smashed but everything was fine inside. Probably the box wasn't great and had other boxes on top of it.
05/09/14
no comment
05/09/14
Your service was excellent. Form picking up, tracking on the internet, to delivery to address with the postman calling on mobile. Great job!
05/09/14
Getting in touch with you is a nightmare. No card put through door from missed delivery no information on system as to where it is and how t
05/09/14
no comment
05/09/14
Its OK as it is
05/09/14
no comment
05/09/14
no comment
05/09/14
I think the service was very good. Try using courier services that give specific collection times rather than just specifying any time.
05/09/14
Fantastic efficient service highly recommend
05/09/14
Quick and Easy, no hassle and parcels get delivered. Perfect
05/09/14
Delivered next day trouble free
05/09/14
CityLink were perfect as always
05/09/14
EXCELLENT SERVICE
05/09/14
Collection and delivery all went to plan - but my Parcelforce box was quicker by 24 hours
05/09/14
The only comment I will make is that companies 'employed' by you might give a better time-appreciation for collection etc 8am-6pm too
05/09/14
no comment
05/09/14
Great service, cheaper than parcel force (and all the quotes I got from Shiply) and really easy. I definitely recommend Parcel Monkey.
05/09/14
They Never picked up my parcel ater 4 days i had to cancel the order and want my money back
05/09/14
Very efficient service, exceeded my expectation. Thank you
05/09/14
The delivery company went over&above their station to deliver my parcel they were great. Parcel Monkey are ****! Would NOT recommend EVER!!!
05/09/14
Very good service and very speedy very happy!!!
05/09/14
You want my honest Opinion it was **** sorry but I didn't get it collected till 2 days later & cannot ring someone frustrating
05/09/14
no comment
05/09/14
no comment
05/09/14
I booked parcel force 48 and it was a day late I need to make a claim please
05/09/14
Every one of the twelve items was smashed. Due to the actions of completely careless courier services. I'm £115 down. Thanks
05/09/14
Only issue was 50% of my special instructions for delivery were not printed on the address slip
05/09/14
no comment
05/09/14
Great service, exactly as described. Thanks
05/09/14
would be helpful to be notified of delivery time to within 1 hour
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
good communication and reliable service.
05/09/14
No comment left by this customer.
05/09/14
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