We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,478 reviews.
No comment left by this customer.
03/11/14
better than most
03/11/14
Late colelction and very late delivery, after 7PM
03/11/14
great service (thanks!), would also be great to know when driver will be there to pick up. Understand this isn't so easy sometimes...
03/11/14
☺
03/11/14
No comment left by this customer.
03/11/14
Only 1 of the 5 items was delivered on time and Courier were extremely unsatisfactory in their management of the situation.
03/11/14
Collection as requested, and delivered without incident.
03/11/14
No comment left by this customer.
03/11/14
My parcel was collected early which was a help and delivered very early so complete satisfaction all round, Thank You Parcel Monkey.
03/11/14
Parcel collecter Friday for next day delivery. Did not arrive until Monday late afternoon. Not good
03/11/14
No notification of collection, no tracking data, no good
03/11/14
very prompt thanks
03/11/14
No comment left by this customer.
03/11/14
It would be nice to have an email to confirm the package has delivered and been signed for.
03/11/14
Excellent
03/11/14
Excellent service
03/11/14
The parcel arrived today which it great. I would have liked a contact telephone number to be able to use. Account difficult to activate.
03/11/14
No comment left by this customer.
03/11/14
No comment left by this customer.
03/11/14
have two parcels sent through you last week STILL sat at the shop awaiting collection. Worst service I have come accross in 20 years
03/11/14
First class service from start to finnish
03/11/14
No comment left by this customer.
03/11/14
Pick up had me frantic ie, 5.15pm for a next day delivery; a facility to check up pick up time would be very helpful. Delivery/price 100%
03/11/14
No comment left by this customer.
03/11/14
No comment left by this customer.
02/11/14
A time slot within a few hours would be beyter. Waiting for a full day is difficult to arrange with work etc.
02/11/14
I was not given any pickup time!
02/11/14
Well I paid for a 24hour service,my partner waited in all day!!,nothing,I rang parcelforce (kicked off) parcel arrived following day!,,,,
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
Great Serice. Thank You
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
well my customers gave good feedback stating parcels arrived safe and sound in good condition and very fast delivery so I will use you again
02/11/14
I booked a collection for the 27th and it wasn't collected until the 31st with no phone call. I had to ring every day. Still no delivery.
02/11/14
I am very impressed with the service. The parcel was collected and delivered on time. My only comment was the website is not very user frien
02/11/14
3 out 4 times courier hasn't turned up.waited in all day and eventually had to drop off at depot (20miles)Please ACT on feedback!!!
02/11/14
very good service and price
02/11/14
No comment left by this customer.
02/11/14
