We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
06/11/14
Great service. Only problem was the lack of tracking info when the parcel was in France
06/11/14
No comment left by this customer.
06/11/14
We've used Parcel Monkey twice now and both times were very pleased with the service. We can highly recommend this company . First class*
06/11/14
The city link screen does not confirm delivery although the customer has told me they have taken delivery
06/11/14
Used PM twice, both times failed to deliver on time. Courier nxt day delivery - collect Fri delivered Mon? Still no response from CL why??
06/11/14
Order Next Day system said would be delivered after nothing arrived found out problem with driver and had done back to depot for next day!!!
06/11/14
Another super service from Parcel Monkey
06/11/14
Quick delivery. Thank you
06/11/14
No comment left by this customer.
06/11/14
Great service
06/11/14
Item was damaged in transit & has been returned to sender. Having to make claim for compensation
06/11/14
Very good
06/11/14
No comment left by this customer.
06/11/14
ALL WAS PERFECT AND IM VERY PLEASED
06/11/14
great service !
06/11/14
No comment left by this customer.
06/11/14
Didn't get collected so we had to waste lots of time
06/11/14
No comment left by this customer.
06/11/14
No comment left by this customer.
06/11/14
No improvements needed, perfect thanks
06/11/14
Good service, and easy booking.
06/11/14
Someone turned up before 8am yesterday to pick up the parcel before anyone was at work and failed to arrange any further pick up.
06/11/14
could provide us with a morning or afternoon collection time
06/11/14
GOOD
06/11/14
Every time I book a collection via CityLink for a Monday, the driver does not show and I have to reschedule.
06/11/14
would be good if you could see combined postage and insurance costs up front for easier comparison
06/11/14
very happy, no complaints
06/11/14
No comment left by this customer.
06/11/14
Professional and fantastic value for money
06/11/14
No comment left by this customer.
06/11/14
collect and delivered on time. Sure to use this site again and again.
06/11/14
successful delivery again
06/11/14
No comment left by this customer.
06/11/14
No comment left by this customer.
06/11/14
No comment left by this customer.
06/11/14
No comment left by this customer.
06/11/14
quick and easy to use, would definitely use again.
06/11/14
No comment left by this customer.
06/11/14
No comment left by this customer.
06/11/14
