We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,812 reviews.
parcel collected on tuesday 18th and delivered to west coast spares wednesday, had phone call of west coast saying that the parcel was damag
26/11/14
A well packaged parcel full of photographic equipment arrived with rips and tears in the package due to miss handling
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Easy to work with and the ability to compare it exactly what's needed in this market area. It saved me lots of money
26/11/14
Very pleased with the service customer relayed feedback to me everything arrived safely will use again for sure
26/11/14
recipient could not track parcel using details provided by PM. city link did not contact recipient using the details i provided so delivery
26/11/14
Very easy to use website, great idea!
26/11/14
Good
26/11/14
very efficient picked up when stated. clear instructions and tracking advice
26/11/14
collected on time, delivery the next day as expected. thank you
26/11/14
Your driver was on time & very polite, I haven't heard anything from the addressee but assume no news is good news & will use you again.
26/11/14
The parcel was collected in time and delivered at the right address , Thanx!!
26/11/14
your driver was very good in signing docs for me whilst i was not present at collection, and posting signed doc through my letter box. :)
26/11/14
excellent service thank you
26/11/14
the driver collecting the dog travel crate would not accept it without it being shrink wrapped, non have been done before .
26/11/14
All good only negative was my doubt as to whether my jacket would fit into your pre-addressed bag - the bag size up front would help
26/11/14
One word...awsome!!
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
I have absolutely no complaint. You offer excellent service, and I hope to use you often in the future.
26/11/14
city link the best as always...
26/11/14
No comment left by this customer.
26/11/14
Very pleased with the service, would defiantly recommend you!! + use you again!!
26/11/14
Easy and picked up when arranged hasn't arrived at destination yet but I'm confident
26/11/14
Excellent Service. My big box was delivered straight to my address in nigeria. Without damage! It only took them 3days to deliver. I love!!
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
The parcel as sent to the wrong depot which caused it to be delayed in delivery.
26/11/14
The box was marked and taped as Fragile. The monitor was broken on delivery and I have been refused a refund on its return. Item worth £28
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Really good service, very reliable will recommend
26/11/14
No comment left by this customer.
26/11/14
Never used a service like this before. All worked flawlessly, package delivered on time, great price. Good work!
26/11/14
Fast, efficient and cost-effective.
26/11/14
Fantastic and easy way to get a quote with great rates as well as branded couriers. Exceptional. Very Happy.
26/11/14
Very competitive price, excellent service.
26/11/14
