We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,762 reviews.
No comment left by this customer.
05/11/14
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05/11/14
This system always works well for me
05/11/14
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05/11/14
Collected Thursday for delivery Friday. Didn't arrive till Monday. Previously deliveries always on time, sometimes even early!
05/11/14
Always good service!!
05/11/14
SPOT ON WILL USE AGAIN
05/11/14
Customers need to be able to deal direct. Fortunately Direct Link were accessible and very helpful. I will go direct in future.
05/11/14
Great service good prices
05/11/14
The best online courier service 5🌟
05/11/14
PARCEL ARRIVED ON TIME AND IN GOOD MANNER
05/11/14
1 of my 2 parcels going to the same address on the same day was not delivered even though my son was in all day & the other parcel was deliv
05/11/14
No comment left by this customer.
05/11/14
No comment left by this customer.
05/11/14
Excellent service thank you , will definately use you again
05/11/14
No comment left by this customer.
05/11/14
Arrived on time, box was a little dented but nothing was damaged, efficient service otherwise
05/11/14
No comment left by this customer.
05/11/14
No comment left by this customer.
05/11/14
Its just too difficult to go through ParcelMonkey when something goes wrong with a delivery. You guys are impossible to contact!
05/11/14
No comment left by this customer.
05/11/14
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05/11/14
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05/11/14
No comment left by this customer.
05/11/14
excellent service !
05/11/14
The courier has broken the phone!
05/11/14
The driver was as helpful and friendly as ever. Thank you.
05/11/14
A very easy step by step website and efficient parcel carrier service. Hassle free.
05/11/14
I am very impressed by the service. Three working days to Australia and the box arrived in perfect condition. Thank you.
05/11/14
The service was excellent, very simple to understand and a very stress free way to send a parcel, highly recommended, many thanks
05/11/14
Very easy to use service. Will definitely use again
05/11/14
Easy and simple to set up only thing missing is a link to the main shopping sites and I would be 100%
05/11/14
No comment left by this customer.
05/11/14
I have had many problems using this service. Mostly through Yodel and consequently through your lack of communication regarding these proble
05/11/14
great service however your contact details direct customers to your carriers not your own which is wrong and inappropriate.
05/11/14
item picked up the next day
05/11/14
brilliant collected afternoon delivered next morning before 12 noon amazing
05/11/14
Great service. Pls update site to make tracking viewing on mobile phones. Didn't work on my android
05/11/14
Booked next day at 8.15 am did not pick up until following day pm
05/11/14
No comment left by this customer.
05/11/14
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