We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
I booked Parcelforce del. but didn't get the option to drop off at Post Office, which would have been more convenient.
20/12/14
No comment left by this customer.
20/12/14
No comment left by this customer.
20/12/14
A+
20/12/14
Terrible service! Unable to get information from pmonkey or pforce! Both asked me 2 speak 2 the other 4 enquiries! Parcel held by agent?!
20/12/14
service easy to use.collection of parcel on date arranged.overseas delivery so not at destination yet.
20/12/14
No comment left by this customer.
20/12/14
No comment left by this customer.
20/12/14
extremely impressed. will recommend you to others. Thankyou for an excellent service
20/12/14
No comment left by this customer.
20/12/14
very good service with Parcel Force.
20/12/14
delighted with the service. Did what it said. Thanks. Merry Christmas
20/12/14
Parcel was ment to be next day took you 4 days to deliver I want my money back
20/12/14
excellent smooth process, speedy delivery as always, no complaints, best value courier out there!!
20/12/14
parcel was delivered 4 days late..
20/12/14
I really think that the service you provided has been really first class and would recommend your service to anyone looking for a great deal
20/12/14
The service was excellent will recommend & use again. This is my number one delivery service.
20/12/14
No comment left by this customer.
20/12/14
No comment left by this customer.
20/12/14
Rating would have been very good but driver left parcel on the doorstep instead of with a neighbour. Fortunately it wasn't stolen.
20/12/14
No comment left by this customer.
20/12/14
was very satisfied with the whole proccess starting with the cost,and right up to been deliverd to germany A1 COMPANY parcel monkey use agai
20/12/14
Collected as arranged, very quick delivery to Hong Kong. Bit of confusion having two tracking numbers
20/12/14
The driver was on time, thank you.
20/12/14
Nice and smooth!
20/12/14
parcel monkey doesnt mess about
20/12/14
Setting a time period for the collection of goods would be appreciated
20/12/14
For drop off at depot option would be good to have link to a map and opening times in the confirmation emails
20/12/14
prompt collection and delivery would use again and recommend
20/12/14
No comment left by this customer.
20/12/14
PARCELS PICKED UP AND DELIVERED NEXT DAY - GREAT SERVICE - MANY THANKS
20/12/14
The parcel has not been received almost two weeks later - the website tracking service is difficult to use
20/12/14
Helpful collector. On day as promised. Found us...not always easy!
20/12/14
Very satisfied.
20/12/14
No comment left by this customer.
20/12/14
No comment left by this customer.
20/12/14
parcel wasnt collected, i reported a problem but no one has responded to it. i am very unhappy.
20/12/14
You saved me £14 - thanks
20/12/14
Good service, no problems.
20/12/14
Collection was a day late with no explanation or apology
20/12/14
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