We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
everything happened as it should and you gave prompts to advise, very good
12/01/15
Good comparison with other options, fast, simple to use.
12/01/15
MY PARCEL IS STILL HERE ON THE SIDE AND NOT EVEN BEEN COLLECTED IM ANGRY
12/01/15
prompt collection, good service, thank you
12/01/15
No comment left by this customer.
12/01/15
Great service will defiantly us you again have already recommended you to friends
12/01/15
Better communication regarding tracker number and access to tracking facility
12/01/15
Instant labelling
12/01/15
No comment left by this customer.
12/01/15
Prompt delivery by Parcel Force Thanks
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
Very prompt and very helpful
12/01/15
No comment left by this customer.
12/01/15
Parcel still hasn't been collected
12/01/15
No comment left by this customer.
12/01/15
everything on time as planned.will use again
12/01/15
No comment left by this customer.
12/01/15
Very easy collection of parcel being sent. Would be nice if could be narrowed down to morning or afternoon though.
12/01/15
Would be nice to know when parcels are being collected,
12/01/15
Excellent service as alaways, this time with DX (first time with this courier) very quick and efficient collection and super-fast delivery.
12/01/15
No comment left by this customer.
12/01/15
Excellent service. Thank you.
12/01/15
two parcels ordered with next day delivery from Parcel force both take 48 hours?
12/01/15
Happy with price and tracking. Delivered within timeframe and picked up within timeframe given.
12/01/15
No comment left by this customer.
12/01/15
Provide more information regarding collection of the parcel.
12/01/15
No comment left by this customer.
12/01/15
Very efficient service. However not keen on the payment gateway (insists on storing card details) so used Paypal at 2% surcharge.
12/01/15
No comment left by this customer.
12/01/15
I booked my parcel in for next day delivery on 5th January and it still hasn't been delivered to my customer! It is now 12th January!!
12/01/15
Top-notch service. ParcelForce collected in 1/2hr from me booking online. Great work guys.
12/01/15
Excellent service & excellent value for money. Well done! Will definitely use you again.
12/01/15
Failed collection, failed to reply to customer service emails
12/01/15
You did what it said on the tin. No probs. Thanks. Will use you again.,
12/01/15
Was disappointed that first quote did not work as would not post to destination postcode. Maybe this should be checked first?
12/01/15
Can't be improved. You were exceptionally quick!
12/01/15
I really enjoyed my first time experience with you I hope your service remains the same or if possible better
12/01/15
No comment left by this customer.
12/01/15
