We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
PLEASE READ. I'm happy with the service from Parcel Monkey but Yodel messed this one up! Took 6 days to deliver & was damaged in transit!
11/01/15
Parcel Monkey made choosing a courier easier and simpler than expected. Thank You
11/01/15
Booked & accepted for Friday collection, then message 'will not be collected till Monday' Then -Friday morning - message 'collect today' !!
11/01/15
No comment left by this customer.
11/01/15
Excellent tool, I received some useful quotes and had lots to choose from. Will use again.
11/01/15
No comment left by this customer.
11/01/15
I continue to use Parcel Monkey, as they offer an excellent service with a broad choice of services at good prices.
11/01/15
Iv not received my parcel and iv not been contacted by you so I'm fuming
11/01/15
No comment left by this customer.
11/01/15
Booked and never collected. Try to collect a week too late. Customer service was rude.
11/01/15
My parcel is still waiting collection after 4 days not happy at all have emailed you and have had no feed back at all
11/01/15
No comment left by this customer.
11/01/15
Parcel picked up from Dundee 29/12, delivered in France 06/01. Excellent service. Would use again.
11/01/15
No comment left by this customer.
11/01/15
Prices are very good and parcelforce that you use has been excellent. Easy to use website.
11/01/15
No comment left by this customer.
11/01/15
Quick and easy, would reccomend
11/01/15
No comment left by this customer.
11/01/15
No comment left by this customer.
11/01/15
No comment left by this customer.
11/01/15
Hadn't used before but very pleased with the service-Thanks
11/01/15
still waiting for a reply 3 days after contacting use
11/01/15
recently several parcels have been held over excessive amount of time with no movement on tracking, causing considerably late delivery.
11/01/15
Only problem was Parcelforce did not bring address label with them when collecting so I was a bit worried about that. They said it would hah
11/01/15
Hopeless! The barcode was not on the label you told me to print. Yodel refused to take it. Got another outside PM. I'll NOT deal with again!
11/01/15
No comment left by this customer.
11/01/15
everything arrived intact, and on time thank you
11/01/15
No comment left by this customer.
11/01/15
Service was excellent
11/01/15
No comment left by this customer.
10/01/15
Great value and very easy to use, highly recommend!
10/01/15
couriers load was all tossed on top of each other. one of the mudguards on my bike was damaged in transit, being a 1974 model hard replace
10/01/15
Delivered on time to Spain www.skyviewingcards.com *****
10/01/15
The item was collected and taken but was delivered in a damaged condition
10/01/15
No comment left by this customer.
10/01/15
We think it's more fair to give you a proper feedback once the oar El has arrived at destination . Thank you for now
10/01/15
Excellent service.. Great job done... Going forward should be part of this service... love it... :-) :-)
10/01/15
you were to pick up the parcel on monday the 5th of jan 2015. today is 10th jan 15 and parcel still not collected!
10/01/15
efficient and on time. no damage. good service
10/01/15
Would be helpful to get an estimate of when pick up of the box would occur
10/01/15
