We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
Tutto bene
02/03/15
No comment left by this customer.
02/03/15
Fantastic as always
02/03/15
No comment left by this customer.
02/03/15
It was much better than what I expected, in time quality and value! Very pleased with the service.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
Very good!
01/03/15
No comment left by this customer.
01/03/15
Did not turn up to collect parcel, had to deliver to depot next day
01/03/15
Parcel was lost and customer service has been appalling. I shall not be using this service again and will advise others to avoid it too.
01/03/15
No comment left by this customer.
01/03/15
Collection great - delivery was apparently not so great taking 4 days and requiring a depot collection
01/03/15
Excellent .Keep up the good work
01/03/15
No comment left by this customer.
01/03/15
We couldn't believe how quickly our parcel took. From York to France in two days. Thankyou
01/03/15
Great price, good communication and fast service
01/03/15
Perfect transaction
01/03/15
No comment left by this customer.
01/03/15
good service and excellent value.
01/03/15
No comment left by this customer.
01/03/15
be using you lots xxxx
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
The time between me buying the postage and getting the lable emailed me was way too long, like 10-15 mins. I need to get to work and im wait
01/03/15
No comment left by this customer.
01/03/15
Great service
01/03/15
No comment left by this customer.
01/03/15
48 hour delivery, picked up on time and delivered in 24 hours. More than happy
01/03/15
No comment left by this customer.
01/03/15
I would have given you a 'very good' but the parcel was 24 hours late, it took 48 hours and I paid for 24hour service.
01/03/15
A parcel never reached its destination. Granted, it was a glass table top but it was well packed. I've heard nothing since it left.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
In all day for neightfreight to collect by 6pm..had to ring at 6.30pm! As a result. did not collect until about 7.30! A disgrace!
01/03/15
took 4 days to deliver , left with 2 doors down and no card added to the custormer !!!
01/03/15
Chose DPD for UK to Czech Republic fragile item arrived approx 4 days . Great service & emailed update on morning of expected delivery *A+*
01/03/15
Collection time should be more precisely than 8am till 4pm
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
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