We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
very good, I recomend
02/03/15
parcel arrived damaged and was extremely well packed as were similar parcels I sent with you , am filing for compensation
02/03/15
Our Response: I am sorry to hear about the item being damaged, our claims team will assist you here
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Great service, I will continue to use it and recommend you to my business associates.
02/03/15
No comment left by this customer.
02/03/15
Very smooth operation, everything as it should be
02/03/15
collected on time thank you
02/03/15
Fantastic service, would recommend to friends and definitely use again for my next parcel to Paris !
02/03/15
No comment left by this customer.
02/03/15
VERY FAST AND EXCELLENT PRICING
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
It would be useful to have the telephone number of the driver delivering the parcel - or some means of communication on the day of delivery!
02/03/15
Great service, prompt collection and delivery - brilliant price
02/03/15
7 days later, parcel still not been collected
02/03/15
No comment left by this customer.
02/03/15
all was fine.
02/03/15
No comment left by this customer.
02/03/15
We do not like Yodel - bad experience with them, but we used dx on here last time and they were really good. Booking is also easy.
02/03/15
Easy fast service
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Still not got my parcel and no contact numbers to ring..... Very poor
02/03/15
Good clear service , kept up to date and good price
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Packages where picked up same day only issue was the packages where 2 diffrent sizes and completly diffrent weights yet i still paid same.
02/03/15
Straight forward, stress free & reliable.
02/03/15
It would have been better if I had known which half of the day you were likely to collect.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Great service many thanks.
02/03/15
No comment left by this customer.
02/03/15
excellent service
02/03/15
No comment left by this customer.
02/03/15
If there was some way of giving a window of when pickup would occur- ie am or pm or 8-11am, 10-3pm, 2-6pm that would greatly improve service
02/03/15
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