We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,047 reviews.
Courier could not collect for 3 days I had to take to their depot in Rotherham, I should have a reduction in price
15/12/10
Fantastic service on the first time I used you!
15/12/10
Live Visibility & ETA of collection/delivery ONLINE. Assists both parties in smooth and successfull transactions including missed deliveries
15/12/10
Same day pickup, delivered on time, very smooth booking service.
15/12/10
No comment left by this customer.
15/12/10
the parcel has not been delivered yet.
15/12/10
courrier was a day late and there wasn't a flake of snow in sight
15/12/10
No problems
15/12/10
very poor
15/12/10
No comment left by this customer.
15/12/10
Sooo good that I am planning to use the service again :)
15/12/10
Excellent in every way - I can't fault the service you provided and will be using you again soon.
15/12/10
Aprcel never collected despite numerous re-bookings so cancelled and went elsewhere!
15/12/10
No comment left by this customer.
15/12/10
Text message to tell customer roughly when collection times will be. Saves waiting in all day.
15/12/10
Very good service and cheap too! I will definately use Parcel Monkey again.
15/12/10
FAST & EASY BOOKING SITE, RELIABLE DOOR TO DOOR SERVICE!
15/12/10
No comment left by this customer.
15/12/10
Inexpensive, reliable and very quick
15/12/10
I thought the process was laboured and it was a bit pricey, but overall a good service.
15/12/10
No comment left by this customer.
15/12/10
First time I used p.m. you were great. This time I was dissapointed, I hope you do better next time !!!
15/12/10
reasonable prices, fast delivery, i will use your service all the time
14/12/10
A*
14/12/10
perfect service put an end to my nightmare , thank you *****
14/12/10
Sham of a service dont use no communication, leave customers high and dry no info no rearrange pick up on site, driver dont run up on time
14/12/10
POOR POOR POOR do not use no reply to email dont let you know what is going on if driver never turns up going through paypal for refund
14/12/10
No comment left by this customer.
14/12/10
No comment left by this customer.
14/12/10
Poor Very poor Service, I do Not call this a service. Paid for Next day delivery but took 5 days. It would be quicker if I took it myself.
14/12/10
Superfast collection & delivery, despite the bad weather and xmas rush. Many thanks...I will be back!!
14/12/10
No comment left by this customer.
14/12/10
VERY GOOD .........AAAAAAA THANKS
14/12/10
Used many times before, never again. A pity, try parcel 2 go, A1 service, unlike this bunch of raving monkeys
14/12/10
No comment left by this customer.
14/12/10
A day later than advertised but over all not too bad.
14/12/10
Parcel not collected.
14/12/10
No comment left by this customer.
14/12/10
Absolutely Superb!! thanks a billion
14/12/10
I arranged for a parcel to be collected on the 1st december.. Nobody turned up to collect and we was not given any explanation or rebook
14/12/10
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