We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,047 reviews.
I couldn't track my parcel with DHL using any of the numbers the driver put on the parcel???
15/12/10
this i still awaiting delivery, according to the tracking so I am less than impressed with Courier
15/12/10
Well done as usual. Will defo be using again
15/12/10
Parcel did not arrive on Saturday
15/12/10
My parcel hasn't even arrived yet after nearly one week and it was meant to be next day, and i can't get hold of Courier to confirm why!!!
15/12/10
Delivery took a little longer than expected but overall very good and no problems. thank you, will use again.
15/12/10
Took two days instead of one, but was because Xmas backlog with City Link!!! 8/10
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
Booking, collection and price all fine but didn't get next day delivery paid for.
15/12/10
in fairness your bit was ok except that Courier never arrived to collect and your site did not show how to track down the right branch
15/12/10
Excellent service, great interactive website and accurate tracking facility. The parcel was actually delivered ahead of schedule.
15/12/10
Superb company, I have never been let down in three years I have used them
15/12/10
No comment left by this customer.
15/12/10
excellent
15/12/10
we missed the collection again,don't know how.I got 5 people working at home no one see Citylink coming
15/12/10
Even though the package was marked please be careful , some items were broken.HANDLE WITH CARE MEANS JUST THAT.
15/12/10
No comment left by this customer.
15/12/10
Excellent as always, Fast, Efficient and very competitive.
15/12/10
No comment left by this customer.
15/12/10
Great service... one request. Would like to be able to enter a postcode to find an address to make sure the one I have is correct
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
Great will def use again
15/12/10
No comment left by this customer.
15/12/10
FIRST TIME I USED THEM & THEY DELIVERED THE GOODS COMPLETELY.........ALL GOOD!!!!
15/12/10
easy to use -
15/12/10
No comment left by this customer.
15/12/10
1 Stolen Parcel Due to 'Hijacked Van' 4 Collections Never Collected, One of Which Haven't Even Supplied Me With Label! APPALLING
15/12/10
No comment left by this customer.
15/12/10
absolute **** cost me a fortune over the past month , you may use this feedback on your site
15/12/10
Paid for next day with no warning for slow delivery, six days later my customer still has not received his delivery. Earlier warning needed
15/12/10
No comment left by this customer.
15/12/10
I ordered next day delivery and it took an extra day, probably due catching up after the snow which is fine, I am happy with the service!
15/12/10
first class service, thanks
15/12/10
Thank you so far a 5 star service
15/12/10
Chose a next day delivery, collected Thur but didn't get to destination till Mon. Disappointed as it was for a birthday on the Fri.
15/12/10
Thanks will use you again you cheeky monkeys :-)
15/12/10
good
15/12/10
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
