We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,047 reviews.
booking system worked fine, only let down a bit by the courier, parcel still not delivered due to weather so not much can be done.
16/12/10
Driver did not come at all kept on giving me another day after another did not like Courier however parcel force were good
16/12/10
No comment left by this customer.
16/12/10
booked for next day delivery but it never got deliverd until a week later.
16/12/10
courier arrived an hour after the parcel had been booked on. Friendly and helped out when my printer didnt play nice
16/12/10
No comment left by this customer.
16/12/10
Parcel collected and delivered as requested and on time. Would have liked a bit more tracking information though.
16/12/10
No comment left by this customer.
16/12/10
I did not have my parcel picked up on the day it was intended to be, i did not receive an email to inform me until after and i had to re boo
16/12/10
Absolutely shocking service. Will definately think twice before using this service again
16/12/10
No comment left by this customer.
16/12/10
very quick, very good service
16/12/10
No comment left by this customer.
16/12/10
Excellent service on PM351949 poor service on PM340936 (still one parcel o/s more than 16 days to deliver other 3) info 4 days overdue
16/12/10
Invoices not needed for France, I wasted my time. I booked night before but Courier only got details next afternoon, driver wasn't happy.
16/12/10
Excellent. First class service. Thanks Parcel Monkey.
16/12/10
Excellent service as usual . Thanks
16/12/10
Excellent Service, will use again!
16/12/10
Gr8 Service Definitely Use Again. Thanks
16/12/10
Excellent Service, Helpfull Service Staff, Fast Delivery, Who Could Want More ? Happy Xmas and Joyous New Year with Loads More Bananas
15/12/10
Total ****!!!!!!!
15/12/10
Great, fast, efficient and cost effective. Thanks.
15/12/10
after my parcels were thrown in the back of the van although clearly fragile, arrived 5 days later despite nxt day del being paid for
15/12/10
sorry guys , not all down to you still got delivery issues with Courier , i have emailed you didnt get an answer so wont be using again
15/12/10
Driver didnt collect parcel- Took it to depot myself- One week later parcel still not with client!
15/12/10
1 was in 24 hours 2 in 48 and 1 took 72 but all good
15/12/10
Collected when expected very reasonable rates, very pleased, will use again
15/12/10
The service was great. Came on time and picked up no problem. Delivery took a little longer possibly due to bad weather than stated. Thanks
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
I have used Parcel Monkey twice and have found you excellent!!!
15/12/10
No comment left by this customer.
15/12/10
easy peasy. saves so much time and money!
15/12/10
parcel collected promptly, even on a snow covered road. Well done.
15/12/10
Booked collection for Monday,still waiting!Have now used another company.No replys to e-mail or phone. NEVER AGAIN! THESE REALLY ARE MONKEYS
15/12/10
No comment left by this customer.
15/12/10
I ordered "Next Day Delivery" but it did not arrive for 4 days! Terrible service, I will not use this company again.
15/12/10
parcel was sent next day delivery-collection 9th dec but didnt get delivered untill 14th dec.!!!!
15/12/10
No comment left by this customer.
15/12/10
Very Good service even when a problem comes up, its sorted swiftly. And the best thing is the price
15/12/10
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
