We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
A*
14/12/10
perfect service put an end to my nightmare , thank you *****
14/12/10
Sham of a service dont use no communication, leave customers high and dry no info no rearrange pick up on site, driver dont run up on time
14/12/10
POOR POOR POOR do not use no reply to email dont let you know what is going on if driver never turns up going through paypal for refund
14/12/10
No comment left by this customer.
14/12/10
No comment left by this customer.
14/12/10
Poor Very poor Service, I do Not call this a service. Paid for Next day delivery but took 5 days. It would be quicker if I took it myself.
14/12/10
Superfast collection & delivery, despite the bad weather and xmas rush. Many thanks...I will be back!!
14/12/10
No comment left by this customer.
14/12/10
VERY GOOD .........AAAAAAA THANKS
14/12/10
Used many times before, never again. A pity, try parcel 2 go, A1 service, unlike this bunch of raving monkeys
14/12/10
No comment left by this customer.
14/12/10
A day later than advertised but over all not too bad.
14/12/10
Parcel not collected.
14/12/10
No comment left by this customer.
14/12/10
Absolutely Superb!! thanks a billion
14/12/10
I arranged for a parcel to be collected on the 1st december.. Nobody turned up to collect and we was not given any explanation or rebook
14/12/10
no commumication after 4 days, then all orders (7) cancelled with no notification to us - had to go to paypal to try & get a refund - v bad
14/12/10
Excellent service by all standards . Superb value. prompt collection and delivery. Amazing!!
14/12/10
This is a excellent service! Collected & delivered to its destination in super fast time. Will use again & recommend to friends & family!
14/12/10
No comment left by this customer.
14/12/10
parcel did not get collected at all , worst costumer service did not response for 4 days, i will try to avoid this service .
14/12/10
No comment left by this customer.
14/12/10
No comment left by this customer.
14/12/10
No comment left by this customer.
14/12/10
apalling service and no response for 3 days on your email contact and couldn,t get through on phone.
14/12/10
Unclear instructions when placing order. Late pick up. 3 days to arrive at destination. Not great.
14/12/10
No comment left by this customer.
14/12/10
pick up very good ,delivery very slow ,package arrived marseille fri morning not delivered till monday !,other courriers deliver on saturday
14/12/10
Excellent service delivered next day definatly use again
14/12/10
The site is very easy to use but the only thing that lets you down is you do not send the printing lables very quickly as I have had too wai
14/12/10
no problems at all, very easy to use, like the fact i can use paypal, collected and delivered when stated
14/12/10
excellent service no problems will use again 5*********
14/12/10
No comment left by this customer.
14/12/10
VERY POOR.. DRIVER ARRIVE NEXT DAY FOR COLLECTION OF PARCEL AND DELIVERED AFTER 2 DAYS.. REALLY DISAPPOINTING
14/12/10
Item was collected and delivered when advised. Good Value. Will deal again
14/12/10
excellent service reasonably priced driver came on time and was friendly x will def use again x
14/12/10
ok
14/12/10
No comment left by this customer.
14/12/10
Easy to use website with clear booking instructions.
14/12/10
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