We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,092 reviews.
Personally I think you are already doing a fantastic job, don't change a thing !
01/08/11
The parcel I sent on thursday 27th has gone missing and Courier wont answer my calls!
01/08/11
fantastic service highly recommended A+++++++++++++++++++++++++will use again & again & again best service around & cheapest
01/08/11
I probably didn't pack as well as normal but I noticed the courier threw my item into back of van which probably caused the damaged item
01/08/11
No problems and found price very competative. royal mail now ridiculous prices
01/08/11
First rate as usual. Many thanks.
01/08/11
A guide to what services are available for items of a certain size/weight would be useful before buying a delivery.
01/08/11
Not certain we got the best deal available. Headline price is one thing but add ons, ie insurance a sting in the tail
01/08/11
good delivery but parcel had been bashed about alot
01/08/11
Collection, reporting, etc. excellent as usual. Your collection guy was not the usual helpful man and had a few chips on his shoulders!
01/08/11
No comment left by this customer.
01/08/11
Good as always
01/08/11
There was a problem with my parcel, as I had written the number down wrong for the address, but it was all sorted quickly - Thank you!
01/08/11
What a great service - no more schlepping up to the post office to pay rip off prices!
01/08/11
No comment left by this customer.
01/08/11
if you could clearly state that collections were in an afternoon as driver's are delivering in the mornings would be helpfull
01/08/11
Didn't get picked up on the right day (two days late). No explanation. No compensation. Relieved it made its destination at all.
01/08/11
great simple service, great value, recommended+++++++++++
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
1 Parcel this week not collected & 1 parcel this week not delivered,Courier say they tried to collect/deliver but never did & no cards left
01/08/11
Fantastic service although a proper ETA would be nice
01/08/11
perfect service as always thank you
01/08/11
No comment left by this customer.
01/08/11
buyers reporting fast delivery with good service , many thanks
01/08/11
No comment left by this customer.
01/08/11
excellent service as always
01/08/11
A great a nd efficient service, customer well pleased with items!
01/08/11
No comment left by this customer.
01/08/11
very good quick delivery
01/08/11
The parcel was not collected on the specified day, I had to speak to parcel force to rearrange.
01/08/11
No comment left by this customer.
01/08/11
You have fantastic customer service. Very reliable, with the best prices I could find. I am a very happy customer indeed!
01/08/11
Rebooked online at 7.40am, couldn't get that day, had to change plans and wait in all day. Tel con could have arranged same day collection.
01/08/11
No comment left by this customer.
01/08/11
Friendly driver. Good service.
01/08/11
No comment left by this customer.
01/08/11
You forgot to arrange collection of my parcel with night freight!
01/08/11
No comment left by this customer.
01/08/11
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