We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,761 reviews.
No comment left by this customer.
01/08/11
First class service
01/08/11
No comment left by this customer.
01/08/11
Shame the parcel wasn't collected when scheduled but customer service staff all polite and helpful.
01/08/11
I am overall very happy, had one that didnt get collected but you sorted it out for the next day, i realise these things happen, no worries
01/08/11
VERY GOOD SERVICE ORDERING A LITTLE DIFFICULT AS SOME PEOPLE DO NOT HAVE E MAIL ADDRESS'ES SO YOU HAVE TO INVENT ??
01/08/11
Good service in terms of collection and delivery. Easier ways to contact you (ie telephone) would enhance service
01/08/11
Very pleased, easy to track, will use again
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
One of my items was damaged during delivery by Courier. I have communicated directly with them last week but had no response. Terrible!!
01/08/11
No comment left by this customer.
01/08/11
collected very promptley its easy
01/08/11
No comment left by this customer.
01/08/11
cheapest service available.
01/08/11
Courier just didn't perform. I have an upset customer because of their lack of customer service. Shame they let you down.
01/08/11
No comment left by this customer.
01/08/11
Everything was easy to do!!!
01/08/11
No comment left by this customer.
01/08/11
CHEAPEST NEXT DAY DELIVERY TRACKABLE FABULOUS SERVICE HIGHLY RECOMMEND
01/08/11
No comment left by this customer.
01/08/11
easy site to use will definately use again
01/08/11
Used p.....2.. and they let me down too many times but parcel monkey are spot on and a lot cheaper
01/08/11
very pleased with service, It would be nice if it were possible to have a text or something to give an approx collection/ delivery time slot
01/08/11
excellent service, the courier was polite, courteous and helpful - I've never had a better service which also fit around my day. many thanks
01/08/11
yet again, fantastic service, very friendly staff.
01/08/11
No comment left by this customer.
01/08/11
I am very, very happy with your services
01/08/11
No comment left by this customer.
01/08/11
excellent service and great value for money!
01/08/11
Poor at the best
01/08/11
My parcel was delivered next day as promised and at a great price, I will certainly use you again next time I am sending parcels.
01/08/11
They pick up the parcel on time and delivered quite quick. Both me and my client were really satisfied with the service. Thank you very much
01/08/11
Again, great service from City Link. Great price from Parcel Monkey - will definitely use in the future if your prices stay this low
01/08/11
I understand that the parcel arrived as stated, i am very pleased at the price and will definatley use parcel monkey again.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
It arrived in time and one piece, however the delivery driver was arrogant and rude and was witnessedroughly handling other parcels in van
01/08/11
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