We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,760 reviews.
There was a problem with my parcel, as I had written the number down wrong for the address, but it was all sorted quickly - Thank you!
01/08/11
What a great service - no more schlepping up to the post office to pay rip off prices!
01/08/11
No comment left by this customer.
01/08/11
if you could clearly state that collections were in an afternoon as driver's are delivering in the mornings would be helpfull
01/08/11
Didn't get picked up on the right day (two days late). No explanation. No compensation. Relieved it made its destination at all.
01/08/11
great simple service, great value, recommended+++++++++++
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
1 Parcel this week not collected & 1 parcel this week not delivered,Courier say they tried to collect/deliver but never did & no cards left
01/08/11
Fantastic service although a proper ETA would be nice
01/08/11
perfect service as always thank you
01/08/11
No comment left by this customer.
01/08/11
buyers reporting fast delivery with good service , many thanks
01/08/11
No comment left by this customer.
01/08/11
excellent service as always
01/08/11
A great a nd efficient service, customer well pleased with items!
01/08/11
No comment left by this customer.
01/08/11
very good quick delivery
01/08/11
The parcel was not collected on the specified day, I had to speak to parcel force to rearrange.
01/08/11
No comment left by this customer.
01/08/11
You have fantastic customer service. Very reliable, with the best prices I could find. I am a very happy customer indeed!
01/08/11
Rebooked online at 7.40am, couldn't get that day, had to change plans and wait in all day. Tel con could have arranged same day collection.
01/08/11
No comment left by this customer.
01/08/11
Friendly driver. Good service.
01/08/11
No comment left by this customer.
01/08/11
You forgot to arrange collection of my parcel with night freight!
01/08/11
No comment left by this customer.
01/08/11
pick up quick fast delivery very satisfied definately use again thanks
01/08/11
delivered on time
01/08/11
No comment left by this customer.
01/08/11
As good as parcel2go
31/07/11
everything spot on thankyou
31/07/11
the service you give in my opinion is spot on.
31/07/11
Fantastic, easy to use service love it
31/07/11
No comment left by this customer.
31/07/11
USED TIME AFTER TIME SUPER FAST SERVICE CANT ASK FOR ANY BETTER THAN NEXT DAY DELIVERY
31/07/11
very easy to arrange a collection, driver curtious, would use again
31/07/11
Easy to use web site with good tracking information. Good value.
31/07/11
I paid for and received a 24 hr service, that was as I said Satisfactory. Tracking is not as detailed as your rivals. Happy with service :)
31/07/11
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