We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,092 reviews.
No comment left by this customer.
03/08/11
The courier never arrived, maybe it would be a better service if you could contact people to save them waiting in all day.
03/08/11
A very good service
03/08/11
No comment left by this customer.
03/08/11
Excellent service very reasonable prices, I have recommended it to many!
03/08/11
2 parcels booked for next day delivery(friday)! wasn't delivered. told to wait till monday! had to collect myself.as urgent! cost more money
03/08/11
The parcel that recieved was damaged. I tried to contact Customer service but i was on hold for 10minutes and then i was told we are busy
03/08/11
Took a risk with you as lots of sites say you are unreliable. See: http://goo.gl/9hGwt A lot of bad reviews maybe something to look into.
03/08/11
No comment left by this customer.
03/08/11
Great service. No mention on the website of time that a next day collection must be booked by, however.
03/08/11
Very pleased with both price and service
03/08/11
Very good. No hassle at all
03/08/11
I have used parcel monkey a lot in the last few weeks and will use again !!! great reliable service
03/08/11
Excellent service as always - keep it up!
03/08/11
One of the items was damaged despite being wrapped in bubble wrap.
03/08/11
No comment left by this customer.
03/08/11
parcel was collected and delivered on time thank you
03/08/11
thank you ,,,,,great job
03/08/11
Great Price, Fast Delivery, could not ask for anymore.
02/08/11
Collected on time and delivered promptly.
02/08/11
No comment left by this customer.
02/08/11
Parcel was due to be collected between 8am and 6pm but driver was running late and turned up at 7pm
02/08/11
No comment left by this customer.
02/08/11
No comment left by this customer.
02/08/11
Simple service great price easy to use
02/08/11
As a "silver surfer" I have found the service quick and easy to use, reliable, good price , and I will tell my friends about you.
02/08/11
No comment left by this customer.
02/08/11
Very impressed, good price and sent two parcels to date with delivery on time as expected.
02/08/11
items collected and delivered in good time thanks
02/08/11
Customers usage, needs to be assessed on a monthly basis and not weekly for discount purposes.
02/08/11
Parcel Monkey service was great as usual, but you were let down by CityLink who failed to deliver on time.
02/08/11
Can I say in these times finding a 100% service is hard to find I am 100% satisfied ïŠ
02/08/11
Does what it says on the tin. Really good service, very easy to organise and the item was collected and delivered as promised. Recommended!!
02/08/11
Very Good
02/08/11
i meant to be very good
02/08/11
I always use City Link and their tracking is fantastic, being able to pay with paypal is very convenient, far better than Post office alread
02/08/11
Brilliant service, wouldn't use any other company. A++++++++++
02/08/11
No comment left by this customer.
02/08/11
No comment left by this customer.
02/08/11
I ordered early, pick up was 12.15pm same day and the item was delivered around 13.26pm the next day, great for my customer. Keep it up.
02/08/11
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