We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,275 reviews.
this parcel has not been delivered yet and I would like a refund please
05/08/11
Item collected & delivered exactly as requested.
05/08/11
Excellent service :-)
05/08/11
Good service although had to arrange a new collection as was not collected 1st time
05/08/11
No comment left by this customer.
05/08/11
I would appreciate details of your van collection service - can it be as good as your other services?
05/08/11
No comment left by this customer.
05/08/11
Good Value Great service and helpful too 5 star
05/08/11
Easy to order collection , detailed tracking, quick delivery & cheap prices. Will use again
05/08/11
really wish city link would give an AM or PM. some of us have work to go to.it can get expensive to send a parcel. many thanks. doug
05/08/11
Fantastic service - thank you very much. The only slight issue was that I didn't know which day the courier was coming. However excellent
05/08/11
No comment left by this customer.
05/08/11
Did all that was required, would use again
05/08/11
Wish I found you sooner, now send all my items through you. a+++++++++++
05/08/11
yet again you came up trumps with value and service . A parcel monkey app would be good , keep it all up the good service you cheeky monkeys
05/08/11
No comment left by this customer.
05/08/11
very good thanks
05/08/11
Simple and cost effective will use again
05/08/11
No comment left by this customer.
05/08/11
driver didnt pick up parcel because i wasnt in the when i was 2nd time no signiture needed why not take first time ?
05/08/11
my package has to be delivered????? why?????????
05/08/11
Straightforward, efficient service.
05/08/11
No comment left by this customer.
05/08/11
No comment left by this customer.
05/08/11
Great service, consistent and timely deliveries
05/08/11
Easy process, courier picked up as agreed, delivered as expected. Faultless. Thanks!
05/08/11
No comment left by this customer.
05/08/11
Service very good.However I resent the payment processer retaining my credit card details for "recurring payment"
05/08/11
excellent
05/08/11
Only thing is would it be possible to either call or text on the morning of the delivery to advise an estimated time of pick up?
05/08/11
better than last time when they lost the parcel for 5 days.other parcel as it is coming back as it has been damaged not sure how bad yet
05/08/11
1st class sevice as always
05/08/11
A really smooth and simple process. Good value too.
04/08/11
fantastic service. have used many times, will use again and highly recomend.
04/08/11
A* on this item, we have had items v damaged in transit by you before though. Overall, one of the best couriers we've used.
04/08/11
No comment left by this customer.
04/08/11
No comment left by this customer.
04/08/11
No comment left by this customer.
04/08/11
Really good service. On time and very competitive on price :O)
04/08/11
THE PARCEL WAS COLLECTED AND DELIVERED SAFELY AND PROMPTLY.EXCELLENT SERVICE AT AN EXCELLENT PRICE.
04/08/11
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