We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
No problems
12/08/11
The only thing that could be improved is an email or text once the parcel has been delivered - I never know if it's got there !
12/08/11
Nothing else to say, excellent service.
12/08/11
Unlike a competitor that I used up until recently, your service was perfect from uplift to delivery. Good price. will use again.Thanks.
12/08/11
Easy to book, great labelling, collected as expected. Great service overall.
12/08/11
No comment left by this customer.
12/08/11
perfect service yet again
12/08/11
No comment left by this customer.
12/08/11
Would have been good to book two parcels from one address but to two delivery addresses together rather than as separate jobs
12/08/11
No comment left by this customer.
12/08/11
Parcel collected late afternoon in Liverpool and delivered to Norwich before lunch next day. Good service.
12/08/11
No comment left by this customer.
12/08/11
Excellent, thanks
12/08/11
Speedy pick up and delivery. I would have liked to be given more international customs guidance and for tracking to be up to date.
12/08/11
VERY HAPPY WITH SERVICE
11/08/11
The day of delivery I could get no info from your site and my reference was not recognised. But next day it was all updated.
11/08/11
My parcel was undelivered, I found out at 6.45 pm, no-one rang me to sort it out. I am very annoyed with the lack of service. E Harrison
11/08/11
No comment left by this customer.
11/08/11
Everything went smoothly!
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
very happy, perfect service!!! :)
11/08/11
Very good!
11/08/11
It took you 3 attemptes to deliver this and each time I put the same postcode.Also I phoned you and was told you would call me back.POOR!!!!
11/08/11
No comment left by this customer.
11/08/11
Dont create smoke and screens to penny pinch as parcel2go
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
Hi! Have to admit, your delivery service is real great compared to Interparcel! Should I say that, lol. Drivers that you use are exelent.
11/08/11
No comment left by this customer.
11/08/11
Great service and great value. Your our new shipper for all our business parcels.
11/08/11
No comment left by this customer.
11/08/11
Booking process was easy and quick. I didn't receive an acknowledgment email though and local Citylink failed to turn up for collection
11/08/11
no one turned up for the day they were booked to be collected. I wasted a whole day waiting.... someone arrived late next day to collect
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
very happy with the service have recomended you to a few people that i deal with same day collection would be good
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
i gave you the wrong adress for one parcel. you chased up citylink and kept me updated on progress. good service, great comms
11/08/11
