We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,092 reviews.
Very convenient and prompt service. Competitive prices too.
27/07/11
took 3 attempts to deliver my customers parcel, no card left 1st time, no date or time on 2nd card!
27/07/11
No comment left by this customer.
27/07/11
No comment left by this customer.
27/07/11
Everything from collection to delivery done at the expected time - excellent service!
27/07/11
Very happy with service again
27/07/11
No comment left by this customer.
27/07/11
No comment left by this customer.
27/07/11
the city link web tracking did not update with the delivery tracking for 24hrs.
27/07/11
A very good and efficient service, the collection driver was very polite and well turned out.
27/07/11
Excellent service, And the cheapest anywhere
27/07/11
pleasure to deal with del goods as promised at right price highly recommended cheers *****
27/07/11
GOOD AS GOLD AS ALWAYS!..WITHOUT FAIL!!.....THANK YOU VERY MUCH
27/07/11
No comment left by this customer.
27/07/11
No comment left by this customer.
27/07/11
You were brilliant, but City Link said that the collection had been missed and asked me to re-arrange when it had actually been collected.
27/07/11
No comment left by this customer.
27/07/11
Very Good
27/07/11
Well shipped! Thank you :)
27/07/11
Hemes are over £1 cheaper, albiet its not 24 hour delivery (sometimes?) can you introduce a cheaper parcel service even if it takes longer
27/07/11
collected on time..thanks..could do with some more incentives for small businesses?
27/07/11
do not ignore your customers emails or calls, i will not be using parcel monkey again as this is one time too many for me
27/07/11
No comment left by this customer.
27/07/11
No comment left by this customer.
27/07/11
easy and without problems transaction and service. many thanks!
27/07/11
No comment left by this customer.
27/07/11
Pick up and delivery SUPER FAST as usual.
27/07/11
As usual, very good
27/07/11
The service you gave me was brilliant and I will be using you every time from now on the driver was very polite and obliging .
27/07/11
No comment left by this customer.
27/07/11
No comment left by this customer.
27/07/11
On time collection and delivery. Well done.
27/07/11
Collected as promised, much better than last time!
27/07/11
very smooth and easy, thanks
27/07/11
No comment left by this customer.
27/07/11
Service was excellent as well as value for money. Would send parcels via Parcel Monkey any time.
27/07/11
swift collection,good price,worth every penny
27/07/11
easy to use and book and trace
27/07/11
Great service
27/07/11
Need a contact phone number or the ability to alter orders
27/07/11
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