We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,762 reviews.
It arrived in time and one piece, however the delivery driver was arrogant and rude and was witnessedroughly handling other parcels in van
01/08/11
As always, collected and delivered on time.
01/08/11
great again
01/08/11
No comment left by this customer.
01/08/11
Was very pleased. Was an ebay item that was being delivered and buyer was very happy and sent positive feedback regarding speed of delivery
01/08/11
No comment left by this customer.
01/08/11
Perhaps the quickest parcel delivery service we have used to the USA!!!!!
01/08/11
first class service as always!
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
Would be useful if you could show the cost of increasing insurance cover earlier in the quote process.
01/08/11
Good service very reliable
01/08/11
No comment left by this customer.
01/08/11
cannot fault the service
01/08/11
No comment left by this customer.
01/08/11
very happy with the service
01/08/11
picked up parcel even though oversized !
01/08/11
quick and easy to use
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
good service
01/08/11
fantastic service, collected no problem driver fantastic customer service
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
Just great . . . so easy . . . got another this week!
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
very bad item did not get picked up when it was supposed to had to ring them everyday i paid good money for a poor servuce i am not happy
01/08/11
Personally I think you are already doing a fantastic job, don't change a thing !
01/08/11
The parcel I sent on thursday 27th has gone missing and Courier wont answer my calls!
01/08/11
fantastic service highly recommended A+++++++++++++++++++++++++will use again & again & again best service around & cheapest
01/08/11
I probably didn't pack as well as normal but I noticed the courier threw my item into back of van which probably caused the damaged item
01/08/11
No problems and found price very competative. royal mail now ridiculous prices
01/08/11
First rate as usual. Many thanks.
01/08/11
A guide to what services are available for items of a certain size/weight would be useful before buying a delivery.
01/08/11
Not certain we got the best deal available. Headline price is one thing but add ons, ie insurance a sting in the tail
01/08/11
good delivery but parcel had been bashed about alot
01/08/11
Collection, reporting, etc. excellent as usual. Your collection guy was not the usual helpful man and had a few chips on his shoulders!
01/08/11
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