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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No problelms but the web-site is always slow.
08/06/11
Would be much improved by times slots having twice waited in all day for a collection at 4.45. Courier is good.
08/06/11
all went well would use you in the future
08/06/11
Pick up was a little late after telephone checking, but delivery over 200 miles away first think next morning.
08/06/11
No comment left by this customer.
08/06/11
i am struggling to track my parcel monkey consignment, because i don't have the Courier consignment number...PLEASE can you help me???
08/06/11
efficient and courteous collection and prompt delivery
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
Great prices, great service, great help centre too
08/06/11
the parcel arrived damaged.
08/06/11
It's a great service, easy to use website, and very cost effective
08/06/11
All good thankyou
08/06/11
The website was easy to use, the parcels were picked up and delivered on time. It was easier than I expected, and I will be using again.
08/06/11
No comment left by this customer.
08/06/11
Impressed with the service. very fast and visible tracking. thank you
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
Never had a problem before but this time City Link forgot to collect item. Had to telephone next day to sort out another collection
08/06/11
very impressed swift response and service will use again
08/06/11
Best price on the web, everything on time, perfect! THANKS!!!
08/06/11
Once again an excellent service.I would recommend their service to anyone. Simple and easy to use
08/06/11
No comment left by this customer.
08/06/11
Don't add the insurance on unexpectedly at the end!
08/06/11
No comment left by this customer.
08/06/11
delivery was arranged on Thursday with DHL. Took 5 days to arrive, instead of 1-2.
08/06/11
We recently had to raise a complaint over deliberate damage caused to a parcel. Very disappointed that you have failed to respond.
08/06/11
No comment left by this customer.
08/06/11
good service
08/06/11
Extremely happy with service - couldnt fault it! Would definately recommend and use again. Thankyou - Perfect!!
08/06/11
First experience was great i will definately be using in the future and recommending the service
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
No comment left by this customer.
08/06/11
You should really pick up on the same day for orders placed before 2pm!
08/06/11
Always seem to have timely and successful deliveries
08/06/11
Great service will use again Thank you.
08/06/11
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